Regional Program Manager - Imaging Operations (Sonography) - Washington State

This position is responsible for coordinating, developing, planning, organizing all aspects of region wide Imaging Operations and program management in collaboration with Imaging leadership. Serves as a subject matter expert and acts as the technical resource for the region in designated specialized area. Responsible for the design and oversight of highly reliable imaging operations including accountabilities for quality of care, quality of members experience, affordability, standard work and employee, experience and competence. Provides consultation and direction for multiple business functions including patient care and service delivery, financial, data analysis and reporting, business planning and analytic consultation, project management, accreditation coordination to support the clinical and health plan business functions infra-structure of Imaging Operations. In collaboration this individual contributor supports the Director and Physician Leader, clinical leadership and frontline teams in management of all aspects of clinical operations. Accountable for role modeling principles defined in KP Mission and Standards and creating a culture of compliance, ethics and integrity.

• Collaborate with other Imaging Services Manager(s) and Imaging Services Leadership Team to ensure regional alignment with Imaging goals and consistency in Imaging Services management, process and compliance and overall service quality. Assist, support, and oversee regulatory compliance and accreditation requirements to ensure that all are met or exceeded. Assist and support the supervisors in the development and implementation of monitors for quality assurance in the medical clinics.


• Collaborates to manage programmatic aspects of Imaging operations, implementing and monitoring short- and long-term actions consistent with the organizations mission and strategic plan and the departments mission and strategic objectives. Integrate Regional Imaging Services goals with the goals of the organization and in providing affordable, quality health care to members. Collaborates with leadership of Imaging Services to ensure member access, optimal customer service, financial responsibility and a safe environment for all members and employees.


• Responsible for and monitors Imagings performance on key indicators to include affordability, quality and service.


• As a delegate of the Director of Imaging, will monitor and ensure accountability for assigned group of cost centers in the designated area of responsibility. Perform financial planning; review budget preparation and justification of labor and non-labor expenditures. Maintain an ongoing process to identify and evaluate cost restructuring activities that achieve gainful results for Imaging Services and the organization. Develop, monitor and administer capital equipment budget for throughout the region working with Radiology leadership.


• Prepare program descriptions and narratives for new Medical Office Radiology remodels within the area(s) of responsibility. As a member of the Imaging Services Leadership Team, utilize knowledge, communication and relationships to integrate planning processes for all facility related work teams in area. In conjunction with the regional Imaging Services Leadership Team, select equipment and maintain strategy. Determine staffing and materials needs for openings. Lead change initiatives throughout the region to improve access, patient and provider satisfaction.


• Represent Radiology departments in clinical area functions and committees. Develop and maintain an effective network of relationships in the area fostered by frequent communication and interaction with clinic individuals. Maintain a productive partnership with the physicians, radiology managers and medical office managers.


• Represent Radiology for quality and safety working closely with the Senior Manager and Regional Radiology RN manager on oversite, quality reporting, training, hospital compliance, radiation safety and service.