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Customer service

Functioning as a liaison between our members, employer groups, providers, brokers, and internal customers, our customer service groups play a vital role in explaining our offerings, policies, and procedures and meeting the needs of our members across the country.

Come work with a wide variety of people to address concerns, resolve grievances, and educate our members, customers, and communities about our programs. At Kaiser Permanente, you'll put your communication and mediation skills to work in support of excellence. We are committed to maintaining a stable and supportive work environment and support you with ongoing growth, training, and development opportunities and the chance to engage in the future of care.

Events

Thank you for your interest in Kaiser Permanente. No events are currently scheduled for this career area, but we invite you to peruse a complete list of upcoming events by visiting the events section of our site.

Nadine Johnson

Nadine Johnson, Cashier, Patient Business Services

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