The rich diversity of our organization reflects the diversity of the people we serve each and every day and is a tremendous asset that helps us consistently deliver high-quality affordable health care to our members, customers, and communities. We have an obligation and an expressed purpose—at all levels of this organization—to create a diverse and inclusive environment that encourages our employees to reach their full potential, while continually providing the high level of care people expect from Kaiser Permanente.
– Bernard J. Tyson, Chairman and CEO
From our rich history of diversity firsts...
to our sustained efforts to integrate diversity into every aspect of our daily operations, Kaiser Permanente has distinguished itself as a socially conscious leader that supports and empowers its workforce.
Diversity, inclusion, and culturally competent medical care are defining characteristics of Kaiser Permanente, and the framework for our diversity consists of a Board of Directors–mandated National Diversity Agenda designed to achieve the following:
- Grow our membership through effective market segmentation approaches that target specific populations who are the fastest-growing segments of our society.
- Provide culturally competent medical care and culturally appropriate service to improve the health and satisfaction of our increasingly diverse membership.
- Enhance the diversity, cultural competence, skill, and performance of our workforce.
Recruiting and cultivating diverse talent is integral to achieving our key business objectives. To consistently deliver high-quality, accessible, culturally competent care to our members and patients, it is essential that our employees reflect the communities we serve.
Today, the Kaiser Permanente labor force reflects no racial majority, with nearly 60 percent of the staff comprising people of color. Additionally, three-quarters of all employees, nearly half of the executive team, and more than one-third of our physicians are women. Maintaining industry-leading levels of diversity through deliberate planning, development, and outreach is critical to fulfilling our mission, sustaining our business objectives, and providing the best level of care to our members and patients.
We champion the cause of inclusive care—care that is respectful of and sensitive to the unique values, ideals, and traditions of the 140 cultures currently represented in our population. And we are committed to creating a workforce with the cultural sensitivity and the language skills needed to help eliminate cultural barriers to communication. Making good on that promise, we currently have eight centers of excellence dedicated to everything from providing 24-hour translation services to members and staff in over 100 languages to finding new ways of delivering personalized care in and beyond our walls.
At Kaiser Permanente, we stand strong. We stand united. And we stand for total health—mind, body, and spirit.
Recent awards and accomplishments include the following:
- Kaiser Permanente is the first inductee into Diversity MBA's Hall of Fame, recognizing a sustained commitment to workplace diversity and a passion for inclusion. This honor follows three consecutive years (2009 – 2011) of being ranked No. 1 on the list of Best Places for Diverse Managers to Work.
- Kaiser Permanente listed among the Top 50 Employers in Equal Opportunity magazine.
- Kaiser Permanente received the 2011 Catalyst Award honoring organizations that support and advance women in business.
- Kaiser Permanente's National Diversity Council ranked third among the top 25 Diversity Councils in the 2010 Annual Diversity
Council Honors Award™ as evaluated by the Association of Diversity Councils.
- 2010 marked the 33rd consecutive year that Kaiser Permanente has celebrated diversity by hosting an annual diversity conference.
- In 2009, for the fourth consecutive year, Kaiser Permanente was listed on DiversityInc's Top 50 Companies for Diversity. This year they ranked first.
- Kaiser Permanente ranked eighth on Black Collegian magazine's 2009 list of the Top 100 Diversity Employers.
- In 2009, Kaiser Permanente was named 1 of 20 Best Companies for Asian Pacific Americans by Asian Enterprise magazine.
- Kaiser Permanente named "Company of the Year" by Latina Style magazine in 2009.
- Kaiser Permanente named 2009 Corporation of the Year by the Hispanic College Fund.
- In 2009, Kaiser Permanente scored a 100 percent rating on the Human Rights Campaign – Corporate Equality Index for LGBTI.
- Springboard Consulting LLC in partnership with Work Life Matters magazine – Disability Matters named Kaiser Permanente a winner
of the 2009 Disability Matters Diversity Award.
- Kaiser Permanente was acknowledged with the 2009 Corporate Award by the Filipina Women's Network.
- Ranked as one of the top employers for people with disabilities by CAREERS & the DISABLED magazine.