Making Each Interaction Extraordinary
Functioning as a liaison between our members, employer groups, providers, brokers, and internal customers, our customer service groups are the face and voice of Kaiser Permanente. They play a vital role in explaining our offerings, policies, and procedures as well as meeting the needs of our members across the country.
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About Customer Service Careers
Customer Service Careers
With over 11 million members, more than 127,000 employees, and over 40 million doctor visits a year, our customer service teams need you to come work with a wide variety of people to address concerns, resolve grievances, and educate our communities about our offerings. At Kaiser Permanente, you'll put your communication and mediation skills to work in support of excellence. We are committed to supporting you with ongoing growth, training, and development opportunities.
Discover the KP Difference
Visionary. Rewarding. Essential. These words describe the powerful work we do. Looking for more reasons to join our proud team? We've got ten compelling reasons right here!
Innovation permeates all we do. Learn about the ways we drive, embrace, and celebrate progress every day.
See What People are Saying About Working at KP
Jan 19, 2017
"Great colleagues and amazing benefits"
- Positive Outlook
- Approves of CEO
I have been working at Kaiser Permanente full-time (More than 5 years)
The mission is amazing and everyone who works here really believes in it. The benefits are beyond compare. Ethics are outstanding. It's a wonderful thing to come to work, even on the hard days, and feel fulfilled by the work I do.Full Review
Come introduce yourself to a member of the Kaiser Permanente team at an upcoming career or professional event. We look forward to meeting you in person.
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