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Director, Communications & Public Affairs

Primary Location San Leandro, California Worker Location Flexible Facility San Leandro Medical Center Job Number 1286904 Date posted 06/04/2024
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Job Summary:

In addition to the responsibilities listed below, this position is also responsible for establishing public affairs strategy regionally, building and maintaining relationships with local, state, and federal leaders and politicians/their staff, government agencies, and business and community organizations, directing public affairs communications efforts internally and externally, partnering with local, national, and potentially international media outlets and community organizations, delivering responses to major issues and crisis including social media reviews, and reviewing and delivering press releases.

Essential Responsibilities:

  • Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business needs.

  • Oversees the operation of multiple units and/or departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; and ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies.

  • Directs and oversees the development of strategic communication plans by directing consultation with key clients and stakeholders to identify business objectives, key performance indicators, and communication requirements; analyzing, reviewing, and synthesizing data and information; ensuring input and resources are obtained to fulfill communication plan objectives; ensuring plans are aligned with the organizational strategy; directing project scope and schedules; creating and managing budgets and resources; identifying and leveraging appropriate audiences and channels; influencing key stakeholders and leadership on strategic direction; and ensuring strategic support on a variety of organizational initiatives.

  • Oversees complex communication activities by ensuring team members provide support to internal and/or external stakeholders; managing and maintaining vendor relationships; reviewing and approving communication activities; defining and communicating the KP brand to ensure positive reputation and recognition; ensuring communications align with KP standards; and ensuring communication activities and performance metrics are documented and tracked.

  • Directs complex projects or project components by identifying and managing stakeholder contacts; assembling teams based on project needs and team member strengths; developing, analyzing, and managing project plans; negotiating and managing project schedules and resource forecasts; and overseeing project financials and deliverables.

  • Oversees the implementation of communication efforts by consulting with stakeholders or vendors on change management and implementation strategies; assessing effectiveness of communications and making modifications as necessary; monitoring key performance indicators and ongoing effectiveness of communications; ensuring communication plans are implemented on time, on budget, and within agreed upon specifications; and resolving critical issues on a 24 hour/on-call basis as needed during the implementation process.

  • Directs and oversees communications across multiple business functions by creating, reviewing, revising, and approving complex content for KP communications programs and projects; overseeing the production of communications materials; ensuring final communications align with KP communication plans; and ensuring content is consistent with the Kaiser Permanente brand and editorial guidelines in terms of tone, manner, and messaging.
Minimum Qualifications:

  • Minimum eight (8) years experience in public affairs or public relations.

  • Minimum two (2) years experience managing operational or project budgets.

  • Minimum three (3) years supervisory experience.

  • Bachelors degree in Communications, Journalism, English, Humanities, Business, Social Science, or related field and Minimum ten (10) years experience in communications, writing, marketing, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.

Additional Requirements:

Preferred Qualifications:
  • Three (3) years experience in the planning and execution of community events.
  • Three (3) years experience evaluating community health needs and creating/executing programs to improve community health.
Primary Location: California,San Leandro,San Leandro Medical Center Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 04:30 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee Job Level: Director/Senior Director Specialty: Communication Professional Department: San Leandro Hospital - Hospital Administration - 0201 Pay Range: $188500 - $243870 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: Yes, 10 % of the Time Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest