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Licensed Nurses & Physician Assistants

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Our nurse professionals embody what it means to provide the best patient interactions possible. They also advance the art and science of nursing in a patient-centered, healing environment.

Consultant (RN), Clinical Quality - Georgia

Location: Atlanta, GA Additional Locations:
Job Number: 741457 Date posted: 10/10/2018

Responsible for continuous quality reviews of the program to ensure HEDIS, STAR and other Ambulatory Clinical, Adult Medicine/Pediatric/Specialties/Acute & Urgent Care departmental quality measures are met. In partnership with TSPMG, Centers of Care Partnership and Medical Office leadership, the Clinical Quality Consultant Liaison develops, implements and maintains programs for quality monitoring and improvement. Responsible to maximize team performance by working collaboratively with team members from diverse backgrounds and with diverse capabilities. Evaluates the quality outcomes through a process improvement approach and ensures clinical documentation aligns with established workflows. Facilitates nursing engagement in quality outcome measures by partnering with the Workflow Consultants and Professional Development Specialist to ensure sustainable movement. Serves as an active member of all quality committee meetings, performing quality clinical record reviews, maintains up to date knowledge to HEDIS/STARS standard and facilitates formal training and corrective action.

Essential Responsibilities:

  • Responsible to ensure all Ambulatory Clinical departments comply with  HEDIS, STARS and quality metrics.

  • Services as the Operational Representative in Quality committee meetings and the Subject Matter Expert for the Ambulatory Clinical Department.

  • Participate in quality strategy and communicate recommendations that drive improved quality outcomes and proactive office metrics.

  • Functions as the quality liaison for Ambulatory Clinical Department Centers for Medicare and Medicaid (CMS) national quality indicators, HEDIS Quality Measures and Program Measures. Maintains up to date knowledge base related to National Quality indicator measures and reviews for new changes.

  • Provides Quality Improvement audits/reports that capture clinical care practices, quality outcomes and team/ individual performance.

  • Collaborates with physician and ancillary/medical office leaders to implement best practices, tools, processes and technology that supports quality target and outcomes.

  • Incorporates a variety of the health concepts, practices, and procedures to improve quality metrics.

  • Responsible for the education of clinical staff and Medical office leaders.

  • Performs quarterly quality meetings with staff.

  • Performs monthly audits of the team's compliance with improvement processes.

  • Ability to prioritize work and meet deadlines.

  • Ability to communicate effectively (verbally and written).

  • Responsible for submitting monthly report to Senior Directors for overall compliance with the program per Medical Office (Scorecard).

  • Responsible for delivering feedback in a timely manner that will assist operational leaders with their performance, management and action plans.

  • Analyze training needs, develops and administers instructional programs designed to optimize performance.

  • Basic Qualifications:


  • Minimum eight (8) years of clinical quality improvement or healthcare related experience.

  • Minimum five (5) years of clinical experience.

  • Education

  • Bachelor's degree in health care administration, process improvement, clinical quality OR four (4) years of experience in a directly related field.

  • High School Diploma or General Education Development (GED) required.

  • License, Certification, Registration

  • Current licensure as a Registered Professional Nurse in the State of Georgia or able to obtain prior to date of hire.

  • Additional Requirements:

  • Experience with care management programs for chronic conditions.

  • Experienced using Microsoft office applications, including databases, word-processing, and excel spreadsheets.

  • Experience in electronic medical record documentation.

  • Experience in staff education with both nurses and physician audiences.

  • Knowledge of HEDIS specifications and methodology.

  • Knowledge of and experience with data collection and analysis.

  • Preferred Qualifications:

  • Minimum ten (10) years of primary care nursing experience.

  • Master's degree in related field, healthcare, process improvement or clinical quality.
  • Primary Location: Georgia,Atlanta,Regional Office - 9 Piedmont 9 Piedmont Center 34 Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Individual Contributor Job Category: Nursing Licensed Department: Quality/Patient Safety Travel: Yes, 5 % of the Time

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    Through professional practice and leadership, nurses at Kaiser Permanente continually advance the art and science of nursing. But we recognize that what we do is more than clinical practice. We believe that every interaction — whether it is with a patient, a colleague, a physician, or anyone else — has the potential to be extraordinary. And we find that approaching our daily routine with this in mind gives each and every action new meaning and allows us to focus on the moment, empowering us to deliver expert care.

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    Physician assistants play a powerful and important role in delivering high-quality, informative care. Working directly with patients, their families, colleagues, and supervising physicians, they are vital in defining the overall care experience.

    Being a physician assistant at Kaiser Permanente is centered on promoting a healing environment — one that maintains a caring, comforting practice while honoring the unity of the whole patient: mind, body, and spirit.

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