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Sales & Marketing

Communicating the Future of Care

Continually focused on advancement and improvement, our innovative sales and marketing professionals anticipate and respond to the ever-changing demands of our customers, members, regulators, and the marketplace.

Enrollment Specialist

Location: Aurora, CO Job Number: 701073 Date posted: 06/12/2018
Description: The Enrollment Specialist is accountable for creating sales opportunities through targeted enrollment activities to increase membership and build support for KP. Establish and maintain purchaser relationships to optimize potential for growth. Identify and act on enrollment opportunities. Establish and maintain internal communication links to ensure timely and accurate internal and external purchaser reporting. Responsible for ensuring ongoing compliance for Sales & Marketing. Maintains knowledge of policies and procedures and performs in accordance with applicable regulatory requirements, external laws and accreditation standards as they relate to Sales & Marketing. Makes members/patients and their needs a primary focus of one's actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with members/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs and resolves problems.

Essential Responsibilities:
  • Engage local/branch account contacts to ensure understanding of and commitment to KP.
  • Engage union contacts to ensure understanding of and commitment to KP.
  • Develop and execute strategies for open enrollment.
  • Initiate opportunities outside of open enrollment to engage with members and potential members to ensure understanding of and commitment to KP.
  • Identify and work new hire enrollment strategies in targeted accounts.
  • Analyze open enrollment opportunities and propose options to maximize KP's visibility.
  • Communicate purchaser issues regarding accounts and book of business to account manager accurately and within specified time frame.
  • Identify and report purchaser trends to internal stakeholders.
  • Manage materials fulfillment needs of assigned groups on an ongoing basis.


  • Basic Qualifications:
    Experience
  • Minimum two (2) years of experience in B2C sales and marketing.
    Education
  • Bachelor's degree OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.
    License, Certification, Registration
  • Colorado Life & Health insurance producer's license required within 90 days of hire date.
  • Driver's license and reliable personal transportation required for business use. Up to 500 miles/month local travel.

    Additional Requirements:
  • Physical ability to lift 25 lbs.
  • Customer service and face-to-face presentation skills required.
  • Ability to thrive in a high pressure environment, with strong initiative and perseverance traits.
  • Extended hours required during Open Enrollment Seasons; May-June and Oct- Nov annually.

    Preferred Qualifications:
  • Minimum two (2) years of experience in B2C sales and marketing in health care preferred.
  • Demonstrable and accurate bilingual skills are a strong preferred.

    Primary Location: Colorado,Aurora,Waterpark II 2530 S. Parker Rd. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Entry Level Job Category: Sales and Marketing Department: Strategic Engagement Team Travel: Yes, 5 % of the Time
    Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
  • About Sales & Marketing

    Careers In Sales & Marketing

    Apply your sales, account management, marketing, and product development skills as a member of our high-performing team. Kaiser Permanente's unique stance as an insurance provider and care delivery organization provides the key differentiation that rests at the core of our offering. This, coupled with an unwavering commitment to health advocacy and total health, drives our marketing and sales strategies — and it's what will set your career apart from the rest.

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