Skip to Main Content

Kaiser Permanente Careers

Behavioral Health, Social Services & Spiritual Care

Celebrating Inner Strength

With a wealth of resources and encouragement at your disposal, you can focus on helping your patients sustain their journey to better health.

Medical Social Worker III / LCSW

Location: Baldwin Park, CA Job Number: 712171 Date posted: 07/10/2018
Description: The Medical Social Worker III provides assessments, coordination, and implementation/ evaluation of professional social services to patients and their families in order to aid them in coping with social, emotional, and economic difficulties related to medical problems or which predispose to illness.


Essential Responsibilities:
  • Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities, and applicable state, federal and local laws.
  • QUALITY OF CLINICAL SERVICES:
  • The Medical Social Worker III provides quality services by assessing patient/family system needs then developing and implementing treatment plans in accordance with departmental and medical center policies.
  • Quality of clinical services is indicated by QM findings, documentation review, case presentations, staff and patient feedback and supervisory discussions.
  • Performs a bio-psychosocial assessment interview with patient, family, and/or significant other according to department policy and standards.
  • Provides appropriate crisis intervention/treatment to adults, children and families in emergent situations including assessment, counseling, information/referral and providing consultation to physicians and healthcare team.
  • Provides a professional interpretation of patient's condition (i.e., situation, affect, behavior and verbal content) and recommends appropriate psycho-social intervention(s) and/or treatment plan.
  • Develops culturally sensitive assessment that reflects department standards and includes: reason for referral; source of referral; informant name; physical/medical issues; interpersonal and social relations; emotional/psychiatric/adjustment; issues including depression; role performance/social transition; community planning/resources/social transition; legal/protective issues (as indicated).
  • Provides appropriate counseling services to patient and/or family based on clinical assessment and consistent with patient's on-going medical condition/needs.
  • Performs relevant patient and family advocacy services within KP and the community.
  • Provides patient education on subjects related to psycho-social adjustments to medical illness, individually, in classes or groups.
  • The Medical Social Worker III takes responsibility for implementation of social work knowledge and values, standards of practice and enhancement of professional skills as demonstrated by documentation reviews, case presentations, staff and patient feedback, supervisory discussions, and attendance at conferences/classes.
  • Assessment demonstrates ability to interpret the social, emotional and behavioral problems/elements as they related to patient's medical condition and treatment.
  • Knowledge of availability of KP and community resources consistent with treatment goals.
  • Utilizes professional knowledge in facilitating staff and other meetings.
  • Demonstrates knowledge of and observes department policies and procedures.
  • Utilizes formal and informal education opportunities to increase professional knowledge base as demonstrated by attendance at appropriate and approved programs/workshops/ in-services/etc.
  • Demonstrates the integration of clinical social work theory into practice by appropriately utilizing clinical knowledge of bio-psychosocial development stages, personality development, human behavior, etc., to formulate assessment, direct treatment, and provide consultation and education to other team members.
  • NEONATES:
  • Substance Abuse, Parent/Infant Bonding, Family Relationships, Safety, Developmental Milestones, Parental Coping/Acceptance, Birth/death.
  • PEDIATRICS:
  • Child Abuse/Neglect Reporting, Substance Abuse, Safety, Legal, Parent/Guardian/Child Relationships, Developmental Milestones, Family Relationships, Peer Group, School/Academic Performance.
  • ADOLESCENT:
  • Abuse/Neglect Reporting, Substance Abuse, Developmental Milestones, Family Relationships, Peer Group Relationships, Sexuality, Education.
  • ADULT:
  • Abuse/Neglect Reporting, Substance Abuse, Adequacy of Self-Care, Developmental Milestones, Sexuality, Family Responsibilities.
  • GERIATRIC:
  • Elder Abuse/Neglect Reporting, Substance Abuse, Adequacy Of Self Care, Support System, Developmental Milestones, Mental Status/Competency, Mortality.
  • EOL (End of Life Option):
  • Regulatory data reporting, process coordination, assist Members/Physicians with California End of Life Option Act.
  • The above statements are intended to describe the general nature and the level of work being performed by the individuals assigned to this position and as such are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
  • INTERDICIPLINARY FUNCTIONS:
  • Functions as an effective team member, consultant, and liaison to medical, nursing, ancillary staff, and to community agencies.
  • This is measured by staff feedback, observation by supervisor, QM evaluations, and written communications.
  • Demonstrates an interdisciplinary approach, competent follow-up and communication of accurate information to team members.
  • Assumes responsibility for patient, staff and system problems as indicated by requests for involvement.
  • Demonstrates awareness of the Department's mission, scope and vision in the context of the Medical Center's structure.
  • As measured by established standards, maintains good rapport with:
  • Peers and colleagues.
  • Community.
  • Physicians.
  • Other health care team members.
  • Educates physicians and staff regarding the role of the social worker and the importance of addressing bio-psychosocial issues for quality patient care and services.
  • PROFESSIONAL CONDUCT:
  • Demonstrates professional behavior and interventions are consistent with departmental policies and procedures, JCAHO, Title22, and NCQA legal mandates, professional standards, NASW, ABECSW, and other Medical Center Guidelines.
  • Utilizes supervision and consultation appropriately as indicated by regular attendance at supervisory/consultation sessions, identifying and discussing problem cases/situation with supervisor and seeking consultation with peers.
  • Contributes and shares community resource with colleagues.
  • Represents the Department in appropriate medical center and/or community committees.
  • Identifies improvement opportunities for the department or work area and communicates ideas to supervisor.
  • Participates in Quality Management activities based on member needs, organizational goals, and professional standards.
  • Identifies and participates in the solution to system problems.
  • Attends and occasionally facilitates staff/education meetings.
  • Avoids unscheduled absences, arrives at work at scheduled times and takes action to avoid recurring absences.
  • Plans and submits elected time off in advance.
  • Exhibits standards of professional behavior in compliance with Regional Quality of Service Guidelines.
  • Maintains confidentiality regarding patient and/or family issues in accordance with the Medical Center policy and professionals standards.
  • Demonstrates knowledge of and complies with Fire & Safety, Disaster, Universal Precautions and Infectious Disease policy and procedures.
  • Works in a self-directed manner as demonstrated by requesting assistance when clinical case or situation is beyond experience or abilities.
  • May provide mentorship and/or clinical supervision for SW II, new worker or graduate student.
  • PRODUCTIVITY:
  • Maintains patient access, and meets established standards for effectiveness and efficiency.
  • Prioritizes, plans, and organizes workload need within assigned hours.
  • Case finds and screens high-risk patients according to Department protocol.
  • Spends at least 70% of time in direct service activity.
  • Responds to referrals with departmentally delineated time frames.
  • Completes and submits statistics in accordance with Departmental policies and procedures.
  • Documents interventions in appropriate formats, legibly and within department time frames.
  • Disclaimer:
  • The above statements are intended to describe the general nature and the level of work being performed by the individuals assigned to this position and as such are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

  • Basic Qualifications:
    Experience
  • Minimum One (1) year experience working as a MSW in medical acute care setting or as part of a medical team. MSW Internships will be considered as part of experience.
  • Medical Social Worker - End of Life Option: If position posted is for an End of Life role, experience requirement is: Minimum one (1) year of experience, within the last three (3) years, working as a MSW in end of life care and counseling.
    Education
  • Master's Degree in Social Work issued by a school accredited by the Counsel of Social Work Education.
    License, Certification, Registration
  • Current and valid license as a Clinical Social Worker issued by the State of California Board of Behavior Science Examiners.
  • Following language applies to End of Life Option positions only:
  • Current CA Driver's License, clear driving record for the past two (2) years and proof of automobile insurance as required by law
  • Following language applies to Home Health, Hospice and Palliative positions only.

  • Current CA Driver's License, clear driving record for the past two (2) years and proof of automobile insurance as required by law.
  • One (1) year post masters experience in Medical Social Work required.
  • BLS card required.

    Preferred Qualifications:
  • Must have one (1) year of experience in End of Life Care in the past three (3) years.


    Notes:
  • Travel including home visits, office visits at MOBs to meet the needs of our members, providers, and organization.
  • The End of Life Service LCSW job responsibilities include: patient assessment, patient education and coordination of End of Life Options Act.
  • LCSW will do assessments, required paperwork and facilitate the ELO process for patients and ensure organization compliance with the law.
  • Requires coordination with patients, physicians, pharmacy, and others.
  • Assessments will include a focus on patients capacity and understanding of decision and implications of decision.
  • May cover other areas in Social Medicine as needed

    Primary Location: California,Baldwin Park,Baldwin Park Medical Offices 1011 Baldwin Park Blv Scheduled Weekly Hours: 20 Shift: Variable Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: Varies Working Hours End: Varies Job Schedule: Part-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUHW Job Level: Individual Contributor Job Category: Behavioral / Mental Health Department: Social Services Travel: Yes, 50 % of the Time
    Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
  • About Behavioral Health, Social Services & Spiritual Care Careers Careers

    Behavioral Health, Social Services & Spiritual Care Careers

    Backed by a committed interdisciplinary team of health care professionals, you'll provide high-quality treatment for patients with behavioral health and/or bio-psychological concerns, including those in psychological crisis.

    With the strength of our network at your fingertips, you'll be sure your patients receive prompt, appropriate referrals across our organization with no barriers to the continuity of care. Opportunities and specialty settings range from substance abuse to social work and autism to eating disorders.

    Opportunities:

    • Alcohol and Substance Abuse Counselors
    • Case Managers
    • Clinical Psychologists
    • Clinical Social Workers
    • Health Educators
    • Marriage and Family Therapists
    • Medical Social Workers
    • Psychiatric Social Workers

    Specialty Settings:

    • Addiction Medicine/Chemical Dependency
    • Autism
    • Chronic Pain Management
    • Eating Disorders
    • Employee Assistance
    • Geriatrics
    • Help Line/Psychiatric Call Center
    • Home Health
    • Hospice
    • Medical Social Work
    • Neuropsychology
    • OB/GYN
    • Palliative Care
    • Pediatrics
    • Psychiatric Emergency Team (PET)
    • Psychiatry (Adult, Adolescent & Child)
    Glassdoor Logo

    See What People are Saying About Working at KP

    Feb 2, 2018

    "Registered Nurse"

    Glassdoor Ratings

    Former Employee - Retired Nurse in Portland, OR

    • Recommends
    • Positive Outlook
    • Positive opinion of CEO

    I worked at Kaiser Permanente full-time (More than 8 years)

    Pros

    Excellent benefits. Great calibre of employees, respectful workplace. Very forward thinking and fosters innovation.Full Review

    More Kaiser Permanente Ratings & Reviews (3,975)

    Thanks
    to Our
    Employees

    Kaiser Permanente has been named one of the 2018 Best Places to Work. Check out what our employees like best about working at KP!

    glassdoor 2018 Best Places to Work - Employees' Choice

    Our Events

    Come introduce yourself to a member of the Kaiser Permanente team at an upcoming career or professional event. We look forward to meeting you in person.

    Recently Viewed Jobs

    You do not have any recently viewed jobs.

    Join Kaiser Permanente's Talent Network

    Please fill out the fields below and click "Join Now" to receive information about opportunities that relate to your selections.

    Interested InSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

    • Behavioral Health, Social Services & Spiritual Care, Baldwin Park, California, United StatesRemove

    Interested in internships or early career opportunities? Click here to join our University Talent Network. Are you a Veteran? Click here to join our Military Talent Network.