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Kaiser Permanente Careers

Administration, Clerical & Support

Provide Critical Support

Our company doesn't run without our administrative professionals. Come join a team where you will utilize your strengths and have the opportunity for personal growth, empowering you to realize your potential.

Undergraduate Intern, Patient Satisfaction

Location: Baldwin Park, CA Additional Locations:
Job Number: 849237 Date posted: 01/10/2020
*Summer 2020 Internship

The Eye Monitoring Center is a virtual reading center that offers remote management for our members in Southern CA, GA, CO, and HI regions. In place since 2010, the center provides same-day results for Diabetic Retinal Screening (fundus photography) for approximately 200,000 patients per year. Our services also include remote monitoring of early Glaucoma, Plaquenil toxicity screening, Age Related Macular Degeneration and Myopia. The Center leverages our KP IT infrastructure and systems to provide patients a convenient and high-quality service.

Intern project work will be focused on patient satisfaction and awareness.  We-re looking for a self-starter, confident and assured yet can handle supervision well, proficient in Microsoft applications, team player, big thinker, friendly, caring, and kind.

Under supervision assists in the provision of information, maintenance of databases, report production and routine data analysis. Work is reviewed for completeness, accuracy and soundness.

Essential Functions:
- Examples of project support include:

- Collects, prepares and tracks reports and summaries such as: budget to actual expenditures, production statistics and utilization of services and statistical records of performance.

- Performs a variety of data collection and analysis assignments.

- Prepares ad hoc data requests as directed.

- Prepares and/or formats graphs, spreadsheets and reports by utilizing office software.

- May be asked to maintain databases on a regular basis by entering data and preparing data extracts.

- May extract information from different sources to compile data.

- Executes existing queries for established reports.

- Schedules conference calls and meeting.

- Contributes to the development of presentations materials.

- Provides administrative and project support as assigned such as copying, filing, entering and extracting data.

- Engages in andsupports project work.

- KP conducts compensation reviews of positions on a routine basis.

- At any time, Kaiser Permanente reserves the right to revaluate and change job descriptions, or to change such positions from salaried to hourly pay status.

- Such changes are generally implemented only after notice is given to affected employees.

Basic Qualifications:

- N/A
- Current enrollment in an accredited college or university program OR recent graduate.
License, Certification, Registration
- N/A

Additional Requirements:
- Excellent written and oral communication skills.
- Proficiency with Microsoft Office Suite - Excel, Word, Access and PowerPoint.
- Proficient with a variety of software applications.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Knowledge of Access and database experience desirable.
- Prior office experience also desirable.

- Preferred degrees include: Business Administration, Marketing, Health Care Administration, Public Relations & Communications, or Math/Statistics

Primary Location: California,Baldwin Park,Baldwin Park Medical Offices 1011 Baldwin Park Blv Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: 8:30AM Working Hours End: 5:00PM Job Schedule: Full-time Job Type: Internship Employee Status: Temporary Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Entry Level Job Category: Administration, Clerical and Support Services Department: Eye Monitoring Center Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

About Administration, Clerical & Support Services Careers

Administration, Clerical & Support Services Careers

From greeting callers and visitors and answering questions to coordinating schedules and arranging meetings, our administrative, clerical, and support teams consistently demonstrate extraordinary knowledge, skills, and abilities. They provide superior and culturally sensitive service to each other, our members, purchasers, contracted providers, and vendors.

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