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Consulting Services & Project/Program Management (Non-IT)

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Business Process Analyst

Location: Burbank, CA Additional Locations:

Denver
Oakland
Job Number: 816340 Date posted: 10/04/2019
Description:
Responsible for a range of process improvement and process management activities. Activities include planning, performing, and implementing process improvement initiatives, in addition to ownership of operational processes. These initiatives may represent one portion of a larger project, or may represent a stand alone initiative or function within a work group or department. Process management functions may include data gathering and analysis, best practice research, process mapping, developing and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvements, and monitoring post-process improvement initiative performance to updated standards. Activities are undertaken and executed in support of organizational goals and are accountable for providing business process solutions to meet internal and external customer expectations. May utilize Lean/Siox Sigma processes and concepts to lead process improvement initiatives. Partners with management, project champions, and process owners to execute the project and deliver results.


Essential Functions:

- Data Analysis: Under the leadership of more senior analysts/consultants, identifies sources for, gathers and analyzes data relevant to processes.
- Process Mapping: Maps processes using defined methods.
- Process Recommendations: Prepares, possibly under the guidance of more senior analysts/consultants, process recommendation documents, including presentations, process maps, supporting metrics, business requirements and related impact analyses.
- Performance Management & Control: Participates in the documentation of performance metrics to establish process success. Gathers data post-implementation to measure outcomes and impacts.

Basic Qualifications:
Experience
- N/A
Education
- Bachelor's degree OR four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- N/A
 
Additional Requirements:
- Some knowledge of process improvement methodologies.
- Must be able to work in a Labor/Management Partnership environment.



Preferred Qualifications:
- Minimum two (2) years of process and/or project management, consulting, or related business experience preferred.
- Health care or insurance experience preferred.

Primary Location: California,Burbank,Marketing Sales Service and Admin 3100 Thornton Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Consulting Services / Project/Program Management (Non IT) Department: National Sales Operations Travel: Yes, 20 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

About Consulting Services & Project/program Management (non-it) Careers

Consulting Services & Project/program Management (non-it) Careers

These careers consist of Program and Project Managers, Business Consultants, Business Analysts, and Data Analysts who all work together to effect positive organizational change from the inside out.

Join our talented team and make a difference through performing business analysis, developing business cases, providing client support during system development and implementation, managing projects, or by leading complex programs with multiple work streams.

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