Skip to Main Content

Kaiser Permanente Careers

Sales & Marketing

Communicating the Future of Care

Continually focused on advancement and improvement, our innovative sales and marketing professionals anticipate and respond to the ever-changing demands of our customers, members, regulators, and the marketplace.

Marketing Communications Project Manager I

Location: Burbank, CA Job Number: 693597 Date posted: 05/16/2018
Description: The Marketing Communications Project Manager I is within t he MMCFM teammarkets to Medicare, Medicaid, Charitable Health Coverage (CHC) and Federal Employees Health Benefit Plans (FEHBP) audiencesegments. We arecommitted to creating and implementing innovative and compliant marketing campaigns, that help prospects and/or members enroll, transition and re-enroll.
The objective of this site is to facilitate sharing of information and encourage collaboration with our business partners and team members.

This role supports the Consulting Services team in ensuring that project results fulfill client objectives, reflect Kaiser Permanente brand standards, meet all required criteria for accuracy and compliance, and are completed in a timely, cost-effective manner. The Project Manager manages communications projects for multiple marketing and member retention programs for program-wide, regional, and/or service area clients. This position supports the Communications Consultants in problem-solving, decision-making, and client contact. This position also collaborates with Brand Management, Creative Services, Operations and Production, and other Consulting Services staff to promote and support Shared Services Marketing Communications goals.

  • Responsible for all projects associated with Charitable Health (a KP program that provides health services to undocumented)

  • Responsible for the enrollments kits- Flyers, forms, etc.

  • Partners with fulfillment

  • Fluent in Spanish, both written and verbal

    Essential Functions:
  • Develops formal project work plan (including schedule and cost estimates) for Marketing Communications projects of a moderately strategic and/or complex nature.
  • Provide relevant project direction to client, team, or functional partners (e.g., Creative Services, Operations, Production units) to ensure completion within project parameters including budget and schedule. Interface with other functions (e.g., writing, editing, translation, photography, etc.) as required by project
  • Help gather additional input and assist in problem-solving as required.
  • Recommend and present creative drafts for review. Ensure that creative brief is approved by Brand Management, Consulting Services, and Creative Services staff.
  • Continually evaluate project components for effectiveness against criteria and develop alternative solutions as required.
  • Route project for approval as appropriate and ensure all necessary signoffs are secured (regulatory, legal, brand, and client) prior to production.
  • Track project costs against established budget and report results to appropriate parties/ stakeholders in a timely and accurate manner.
  • Support clients with appropriate contact and effective decision-making.
  • Take ownership of project issues and provide client consultation and service.
  • Continually track and document project status against timeline. Update project schedule in database to accurately indicate current status.
  • Provide updates to key stakeholders and/or teams as applicable.
  • Open complex projects as assigned and close projects in a timely fashion.
  • Record time-keeping and invoice information for project file.
  • Collaborate with program-wide, regional, and/or service area staff to share resources, procedures, and standards.
  • Manage additional duties as necessary or assigned.
  • Opens routine and/or moderately complex projects as assigned and closes projects in a timely fashion, using departmental project management software applications.
  • Drafts talking points, FAQs, emails, and other support materials to complement tactical components of marketing communications programs.

  • Basic Qualifications:
  • Minimum two (2) years of experience in writing and editing, leading marketing communications projects for diverse market segments, audiences&industries, and developing and implementing strategic and tactical communications plans.
  • Bachelor's degree in communications, marketing, advertising or design, OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.
    License, Certification, Registration
  • N/A.

    Additional Requirements:
  • Familiar with health care industry.
  • Ability to work in a Labor/Management Partnership environment.
  • Excellent verbal and written communications skills, including the ability to communicate complex issues in simple terms, both verbally and in written form.
  • Demonstrated skills in communications project management from concept through completion.
  • Familiar with computer-based publication design, reproduction&output processes, and software programs such as: Dreamweaver, Excel, PowerPoint and MS Project.
  • Proficient in software used by the department.
  • Must be able to work in a Labor/Management Partnership environment.

    Preferred Qualifications:
  • Health care industry experience preferred.
  • Portfolio of work samples preferred.

    Primary Location: California,Burbank,Marketing Sales Service and Admin 3100 Thornton Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Sales and Marketing Department: Medicare, Medicaid, Charitble Health Travel: Yes, 5 % of the Time
    Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
  • About Sales & Marketing

    Careers In Sales & Marketing

    Apply your sales, account management, marketing, and product development skills as a member of our high-performing team. Kaiser Permanente's unique stance as an insurance provider and care delivery organization provides the key differentiation that rests at the core of our offering. This, coupled with an unwavering commitment to health advocacy and total health, drives our marketing and sales strategies — and it's what will set your career apart from the rest.

    Glassdoor Logo

    See What People are Saying About Working at KP

    Jan 24, 2018

    "Operations Manager"

    Glassdoor Ratings

    Current Employee - Business Operations Manager in Denver, CO

    • Recommends
    • Positive Outlook
    • Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 3 years)


    The best benefits I've ever had, good pay, typically intelligent leaders. I'm proud of our CEO for speaking out against potential healthcare changes that would negatively impact Americans.Full Review

    More Kaiser Permanente Ratings & Reviews (3,975)

    to Our

    Kaiser Permanente has been named one of the 2018 Best Places to Work. Check out what our employees like best about working at KP!

    glassdoor 2018 Best Places to Work - Employees' Choice

    Our Events

    Come introduce yourself to a member of the Kaiser Permanente team at an upcoming career or professional event. We look forward to meeting you in person.

    Recently Viewed Jobs

    You do not have any recently viewed jobs.

    Join Kaiser Permanente's Talent Network

    Please fill out the fields below and click "Join Now" to receive information about opportunities that relate to your selections.

    Interested InSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

    • Sales & Marketing, Burbank, California, United StatesRemove

    Interested in internships or early career opportunities? Click here to join our University Talent Network. Are you a Veteran? Click here to join our Military Talent Network.