On-Call Enroller III - Bilingual
Burbank, CaliforniaOur sales and account management team drives our mission of providing high-quality, affordable health care services to improve the lives of our members and communities. Working for an industry leader in health care, you’ll be provided with the tools to help you grow in your career and make a difference with the work you do each day. We’re pioneering preventive medicine, conducting comprehensive research, and advancing integrated care, and our sales and account management team forges our story and connects us to those we serve.
- Job Type: Call-in/On-Call
- Job Level: Entry Level
- Travel: Yes, 25 % of the Time
- Glassdoor Reviews and Company Rating
Success Profile
These are the traits of the most successful members of our sales and account management team.
- Communicator
- Entrepreneurial
- Persuasive
- Strategic
- Mission Driven
- Tenacious
What Our People Say
Nicole
District Sales Manager
“I started with Kaiser Permanente more than 18 years ago with one thought in mind: I wanted a career, and thankfully I found exactly what I was looking for and more. I enjoy working for Kaiser Permanente because my contributions to the organization are recognized; I am not a doctor or a nurse, but I believe the work I do each day does make a difference in the lives of our members and communities. Kaiser Permanente’s commitment to their employees is astounding!”
Kelsey
Senior Account Manager
“Kaiser Permanente is a welcoming and collaborative environment. The organization does a great job of showing how much the staff is valued, which is evident in their focus on equity and inclusion and work-life balance. I am proud to work for an organization that ensures I have the support and tools I need to be successful in my role, as well as ample opportunities for professional growth. I feel valued as an employee of Kaiser Permanente.”
Maya
Area Director
“At Kaiser Permanente I am continually growing and learning, there’s always enough variety to keep me engaged and enough repetition to ensure I’m knowledgeable in all areas should a question or challenge arise. I love being in a position where I can impact professional lives, build a sales culture, and interact with the marketplace on a regular basis. I believe the Kaiser Permanente genuinely wants me to succeed and they always provide the support needed to ensure that success.”
Jilzy
Associate Account Manager II
“In my current role I am constantly collaborating with my managers, the account managers they support, and ultimately the members we serve. I am frequently challenged with new opportunities and projects, which has allowed me to grow into being a valued partner with ideas that are respected and implemented. Being part of Kaiser Permanente feels like being part of a family. I have colleagues that foster my growth, invest in my development, and care about me both personally and professionally.”
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.
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Medical, Vision, & Dental
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Retirement Plans
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Educational Opportunities & Tuition Reimbursement
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Career Growth & Development
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Generous Incentives, Awards, & Recognition
Our Culture
- We feature a collaborative approach to work that includes supporting and driving each other to greater success.
- Here, you’ll find opportunities for networking, mentoring, skill building, and leadership training.
- Our teams are a richly diverse and tight-knit community that offers opportunities for outreach, healthy lifestyles, and more.
- Everyone has access to tools and training opportunities that allow you to grow in your career and build relationships.
Our Mission
To provide high-quality, affordable health care services and to improve the health of our members and the communities we serve
On-Call Enroller III - Bilingual
Primary Location Burbank, California
Job Number 1087072 Date posted 06/28/2022
Navigating the Hiring Process
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Description:
Essential Responsibilities:
The Enroller is accountable for facilitating targeted enrollment activities to help increase membership and build support for Kaiser Permanente. All incumbents will be hired as On-Call / Per-Diem. No benefits will be provided. The hourly rate is a fixed rate per region. The hourly rate will be reviewed and approved annually by National Functions Compensation. Works a flexible schedule with unpredictable hours that may include evenings and weekends. On average, works 20-25 hours per week during the busy season. Some weeks may require more hours while other weeks may require fewer hours.
Essential Responsibilities:
- Represent the health plan and promote Kaiser Permanente products and services to members and prospects. Answer questions about the health plan and benefits to convey Kaiser Permanentes unique value proposition.
- Attends employer, community, and open enrollment events as assigned. The purpose of the events is to educate and inform members and prospects about Kaiser Permanente and its products. Most events take half a day. May be assigned to more than one event on a given day and must complete logistic coordination with Admin and SAM staff, including ensuring all appropriate materials are delivered, pick up / drop off of materials.
- Delivers formal, stand-up presentations to employees and prospective members and fields specific questions about benefits and services.
- Acts as liaison to Account Managers, Sales Representatives and members. Develops relationships with existing accounts, members and brokers and respond to inquiries. Communicates meeting outcomes, competitive information, and customer needs.
- Completes timely meeting summaries, time keeping and expense reports.
- Must successfully complete onboarding training and compliance before being assigned to enrollment events.
Basic Qualifications:
Experience:
- Minimum of three (3) years of experience in any combination of the following: health care, teaching, sales, or marketing.
Education:
- Bachelors degree OR four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
Preferred Qualifications:
- Five (5) years of experience in sales and marketing in health care, some of which should be in Enrollment.
- Five (5) years of experience in Enrollment.
- Fluency in Spanish is a plus but not a requirement.
- Strong knowledge of KP organization values, and products.
- Excellent organizational skills.
- Active license(s) issued by appropriate state(s) Department of Insurance for Accident, Health and/or Life as applicable or obtain license(s) within 60 or 90 days, depending on the applicable state(s) preferred.
Primary Location: California,Burbank,Marketing, Sales, Service and Admin
Scheduled Weekly Hours: 1
Shift: Variable
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Call-in/On-Call
Job Type: Standard
Employee Status: Regular
Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee
Job Level: Entry Level
Department: Oakland Reg - 1950 Franklin - HP Mgr-Drct Sales-Individual - 7016
Pay Range: $29.03 - $37.54 / hour
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 25 % of the Time
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
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