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Sales & Marketing

Communicating the Future of Care

Continually focused on advancement and improvement, our innovative sales and marketing professionals anticipate and respond to the ever-changing demands of our customers, members, regulators, and the marketplace.

Sales Operations Consultant, Commercial Lines

Location: Burbank, CA Job Number: 715779 Date posted: 07/11/2018
Description: This role resides within the National Consumer Sales Center responsible for the onboarding, operations, and implementation of commercial accounts, in addition to other lines of business within Kaiser Permanente's shared services model.

Active participation in a range of market strategy projects essential to KP's membership and margin goals. Market Strategy&Analysis Consultants provide analytical/strategic-thinking and leadership skills that enable project teams to: 1) isolate business issues; 2) design and execute analytics for studying business issues (market research, scenario planning, forecasting, market share, profitability, etc); 3) bring technical/content expertise (competitive intelligence, utilization, financial analysis, deep data analysis&programming); 4) vet findings and make formal recommendations to senior levels of KP leadership; 5) create documents (strategic segment plans, utilization reports) that inform critical strategic issues.


Preferred:
  • Responsible for managing RFP process, vendorcontract development and processingwithin National Consumer Sales Center (NCSC)

  • Workforce productionoversight


    Essential Functions:
  • Works with business/segment owners to identify key business issues.
  • Manages major analytical and/or strategy projects.
  • Develops analytic framework required to analyze business issues.
  • Sets project and staff priorities.
  • Owns the outcome- represents findings to stakeholders.
  • Serves as subject matter/technical expert to Analysts.

  • Basic Qualifications:
    Experience
  • Minimum four (4) years of related experience OR a master's degree and minimum one (1) year of experience.
    Education
  • Bachelor's degree in related field, OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.
    License, Certification, Registration
  • N/A

    Additional Requirements:
  • Thorough knowledge of policies, practices and systems.
  • Complete understanding and application of principles, concepts, practices, and standards.
  • Full knowledge of industry practices.
  • Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields.
  • Skilled in MS Excel, Access and other databases. Must know how to manipulate databases such as MS Excel and/or Access, as well as manipulating reports and generating reports.
  • Must be able to work in a Labor/Management Partnership environment.

    Preferred Qualifications:
  • Minimum five (5) years of related experience.
  • Master's degree in business, public health, or related preferred.
    Primary Location: California,Burbank,Marketing Sales Service and Admin 3100 Thornton Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: Varies Working Hours End: Varies Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Sales and Marketing Department: Individual and Family Plans Travel: Yes, 5 % of the Time
    Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
  • About Sales & Marketing

    Careers In Sales & Marketing

    Apply your sales, account management, marketing, and product development skills as a member of our high-performing team. Kaiser Permanente's unique stance as an insurance provider and care delivery organization provides the key differentiation that rests at the core of our offering. This, coupled with an unwavering commitment to health advocacy and total health, drives our marketing and sales strategies — and it's what will set your career apart from the rest.

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