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• Assists therapists in providing patient care per therapist instructions and parameters of state law.
• Greets and readies patients ranging in age from pediatric to geriatric for treatment.
• Assists in resolution of member concerns.
• Resolves appointment issues.
• Obtains needed equipment and prepares treatment area for patient care.
• Applies hot/cold packs, ice, and ultrasound for Physical therapist per therapist instruction, under supervision as defined by state law.
• Assists with gait and exercise as per therapist instructions and as allowable by state law.
• Assist with exercise groups as per therapist instruction and as allowable by state law.
• Assist with research in the development of class curriculum and evidence based practice.
• Operates and cleans equipment and maintains appropriate maintenance records/logs.
• Performs Clerical Duties.
• Fields telephone calls, takes messages, and makes reminder calls in accordance with HIPPA laws.
• Photocopies, types, faxes as assigned.
• Orders supplies as needed with Supervisor sign off.
• May include managing paper flow for TNS, traction, gym balls, NMES, etc.
• Collects data and develop Excel spreadsheets, Word documents or PowerPoint presentations as assigned.
• May enter equipment repair requests at Supervisors request.
• Contacts Environmental services to resolve linen/housekeeping issues.
• This position is not intended to replace or reduce the hours of a Patient Access Specialist or Registration Representative. Works as a team to ensure patient needs are being met.
• Complies with Departmental Safety precautions/procedures: PPD, CPR, safety training, uses safety precautions when assisting therapist in transferring patients, HIPPA, applies universal precautions, uses appropriate PPE, and principles of responsibility.
• Demonstrates time management skills by prioritizing duties and completing work in the allotted time frame.
• Responds to multiple therapists needs while staying on schedule.
• Seeks additional tasks when time allows.
• Arrives at work on time and leaves work on time while using TIME system appropriately.
• This job description is not all encompassing.
• High School diploma.
• Enrolled in pre physical or occupational therapy course or equivalent job experience in a directly related field, i.e. rehab aide, or PT/OT aide.
• CPR certified upon hire.
• Good organizational and communication skills.
• Demonstrated customer centric service.
• Proficient keyboard and computer skills to include: Word, Excel and PowerPoint.
• Basic knowledge of Universal Precautions, Infection control and HAZCOM guidelines preferred.
• Equipment operation skills preferred.
• Clerical skills preferred.
• Knowledge of basic computer systems preferred.
• Knowledge of Medical Terminology, Physical/Occupational Therapy Modalities and Procedures preferred.