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Clinical Support

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The backbone of our care team, you will greatly impact the work of our clinicians and physicians as well as improve our patients' experiences.

Certified Ophthalmic Technician

Location: Denver, CO Additional Locations:
Job Number: 829600 Date posted: 09/11/2019
Under direct supervision of Nursing Supervisor and guidance of physician or Optometrist, performs a wide variety of eye care duties to assist the medical providers in the examination and treatment of eye disorders, using knowledge of advanced ophthalmic techniques and procedures. Makes members/patients and their needs a primary focus of one's actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with members/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs and resolves problems.

Essential Responsibilities:
  • This position, knows and complies with all Kaiser Permanente quality, safety, and emergency policies and procedures. Demonstrates quality and effectiveness in work habits and clinical practice in every interaction with patients, colleagues, providers, and leadership. Ensures patient safety in the preparation and provisioning of care related to but not limited to medications, procedures, infection prevention, fall prevention, including consistent use of two patient identifiers and procedural time outs. Reports safety hazards, accidents and incidents, and unsafe working conditions promptly.
  • Prepares examination and treatment rooms for use by medical providers by cleaning, stocking and arranging supplies.
  • Reviews appointment schedule to determine patient visit orders; greets and escorts patient to examination or treatment room; and instructs or assists patient in preparation for scheduled procedure. Interviews patient to obtain ocular history, family history, systemic illness, allergies and medications.
  • Performs basic and routine vision screening examinations as directed, recording data on standard format for interpretation by medical provider. This includes: Visual acuity - cc and sc glasses/ distance and near; Steropsis; Color testing; Tonometry - NCT/Application; and Lensometry.
  • Performs other technical skills as directed by physician which will include: Keratometry (manual or automatic); Retinoscopy; Refractometry (manual or automatic); Potential acuity meter; visual field; Photography (fundus, anterior segment & external); Ultrasound (axial length measurements); and the removal, cleaning and insertion of contact lenses.
  • Scribes pertinent medical findings, assessment and plan, as dictated by eye care provider.
  • Assists medical providers during minor surgical and laser (Argon, Yag) procedures by setting up necessary equipment (e.g. lenses, goniosol, drops, etc.); attending to patient during procedure; and providing appropriate supplies and instruments as directed, while strictly adhering to sterile technique.
  • Cleans, packages and sterilizes reusable supplies and instruments as needed, using an autoclave or germicidal solution. Cleans and maintains ophthalmic instruments (e.g. slit lamp, ophthalmoscopes, lenses, etc.), appropriately.
  • Sorts, labels and files photographic slides.
  • Performs routine clerical and reception duties as directed, such as ordering supplies, filing progress sheets, completing patient visit records, maintaining departmental logs, answering phones, taking messages, checking in patients and using the on-line computer system appropriately.
  • Administers eye medications (drops) as ordered by physician.
  • Performs other duties as assigned, such as assisting in orienting and training new employees, transporting equipment and patients, stocking shelves and taking inventories.
  • In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.
  • Basic Qualifications:
  • N/A
  • Education
  • High School Diploma or equivalent.
  • License, Certification, Registration
  • Certified as an Ophthalmic Technician. National Provider Identifier (NPI) and Toxonomy code required at time of hire.

  • Additional Requirements:
  • Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs.

  • Preferred Qualifications:
  • Position prefers six (6) months to one (1) year of previous work experience as an Ophthalmic Technician.

  • Notes:
  • Regional Certified OPHTHALMIC Technician able to travel all over the region.

  • Primary Location: Colorado,Denver,Franklin Medical Offices 2045 Franklin St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: Variable Working Hours End: Variable Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: SEIU - Local 105 Job Level: Entry Level Job Category: Patient Care Services (Non RN) Department: Ophthalmology Travel: Yes, 100 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    About Clinical Support Careers

    Clinical Support Careers

    Supporting members and patients as vital members of our care delivery team, our patient care services professionals include our medical assistants, sterile processing technicians, surgical technicians, nursing assistants, and so much more.

    There is a deep breadth of clinical support career options that allow medical professionals to deliver quality health care to our patients. These roles are critical, instrumental, and unique, with a variety of career settings (inpatient, outpatient, home care) and departments. Opportunities to develop oneself, grow professionally, and transfer to new roles/locations make these roles especially rewarding.

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