Skip to Main Content

Kaiser Permanente Careers

Clinical Support

Support Starts With You

The backbone of our care team, you will greatly impact the work of our clinicians and physicians as well as improve our patients' experiences.

Gastroenterology Scheduler

Location: Denver, CO Additional Locations:
Job Number: 795295 Date posted: 05/17/2019
Coordinates and schedules between procedure/clinic rooms,pertaining to Gastroenterology surgeries/procedures accordingly. Responsible for scheduling Anesthesia for Gastroenterology procedures through the use of OpTime/OR slots. Responsible for scheduling Preop Evaluation for Gastroenterology members within the Preop Evaluation Education Center (PEEC). Determines appropriateness of outside referrals and processes. Provides scheduling decisions, which improve and maximize overall system efficiencies and increase appropriate utilization. Makes members/patients and their needs a primary focus of one's actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with members/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs and resolves problems.

Essential Functions:
- Schedules Gastroenterology procedures for the entire region.
- Schedules Anesthesia for Gastroenterology procedures within OpTime.
- Schedules preop evaluations within the Preop Evalutaion Education Center (PEEC).
- Reviews the patient care history on CIS and Health Connect and Gastroenterology scheduling system.
- Strong knowledge of every procedure in the Gastroenterology Department.
- Interviews the patient/provider regarding possible surgeries or other medical conditions before finalizing procedures.
- Instructs patients on the appropriate preparation for procedures as to what to do and what to avoid.
- Confers with Gastroenterologist as needed.
- Serves as a resource on appropriate procedures and other information.
- Maintains and enhances knowledge base necessary to identify and make scheduling decisions.
- Remains informed on new technologies and their implications for patients and the Gastroenterology Department.
- Must be able to order prescriptions, labs and other tests that pertain to Gastroenterology that is required by physician.
- Manage essential office activities such as, typing, faxing, sending certified letters, and answering all incoming phone calls.
- Performs other duties as requested by management.

Basic Qualifications:
- Two (2) years of experience scheduling physicians/surgeons, preferably in Gastroenterology.
- Previous experience in managing high volume of calls is required.
- High school graduation or equivalent.
- Completion of courses in basic medical terminology and basic anatomy, or demonstrated knowledge.
License, Certification, Registration
- N/A
Additional Requirements:
- Ability to work effectively with providers, patients, support staff and other personnel to coordinate gastroenterology schedules, which requires a high degree of accuracy and attention to detail.
- ICD codes and medical terminology needed.
- Excellent customer service skills required.
- Effective verbal, written, interpersonal and problem solving skills essential.
- Testing Required: Previous experience using a computer terminal required. Must meet typing requirement of 35 words per minute.

Preferred Qualifications:
- One (1) year of college level courses preferred.
- On-line appointment scheduling or completion of training course highly preferred.

Scheduling experience preferred; Proficient telephone, typing and computer skills

Primary Location: Colorado,Denver,Franklin Medical Offices 2045 Franklin St. Scheduled Weekly Hours: 1 Shift: Variable Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: Varies Working Hours End: Varies Job Schedule: Call-in/On-Call Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: SEIU - Local 105 Job Level: Entry Level Job Category: Patient Care Services (Non RN) Department: Gastroenterology Travel: Yes, 25 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

About Clinical Support Careers

Clinical Support Careers

Supporting members and patients as vital members of our care delivery team, our patient care services professionals include our medical assistants, sterile processing technicians, surgical technicians, nursing assistants, and so much more.

There is a deep breadth of clinical support career options that allow medical professionals to deliver quality health care to our patients. These roles are critical, instrumental, and unique, with a variety of career settings (inpatient, outpatient, home care) and departments. Opportunities to develop oneself, grow professionally, and transfer to new roles/locations make these roles especially rewarding.

Discover the KP Difference

Visionary. Rewarding. Essential. These words describe the powerful work we do. Looking for more reasons to join our proud team? We've got ten compelling reasons right here!

Go >

Bilingual Opportunities

Communication is vital to what we do every day. We value those who enhance our team with essential bilingual skills — allowing us to provide quality, inclusive care to everyone in our communities.

Explore Bilingual Opportunities >

Glassdoor Logo

See What People are Saying About Working at KP

Mar 14, 2019

"Medical assistant"

Glassdoor Ratings

Former Employee - Anonymous Employee

I worked at Kaiser Permanente


Everything! Amazing work schedules, knowledgeable staff, benefits, and salary are amazing!Full Review

More Kaiser Permanente Ratings & Reviews (5,918)

to Our

Kaiser Permanente has been named one of the 2019 Best Places to Work. Check out what our employees like best about working at KP!

glassdoor 2019 Best Places to Work - Employees' Choice

Our Events

Come introduce yourself to a member of the Kaiser Permanente team at an upcoming career or professional event. We look forward to meeting you in person.

Recently Viewed Jobs

You do not have any recently viewed jobs.

Join Kaiser Permanente's Talent Network

Please fill out the fields below and click "Join Now" to receive information about opportunities that relate to your selections.

Interested InSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

Interested in internships or early career opportunities? Click here to join our University Talent Network. Are you a Veteran? Click here to join our Military Talent Network.