Passion + Vision + Integrity = Excellence
Ensure consistency and the highest ethical standards across our entire organization. Our quality assurance team drives ongoing improvement by fostering an environment of support, providing technical and specialized consultative services, and inspiring ongoing excellence.
Director Case Coordination CenterLocation: Downey, CA Additional Locations:
Job Number: 889414 Date posted: 07/01/2020
- Emergency Prospective Review Program (EPRP): 24/7 California-wide program which coordinates member care in non-KFH Emergency Departments. Program includes ETAP (Emergency Tertiary Assistance Program), PTAC (Pediatric Transport and Advice Center), and Teleradiology services.
- Outside Utilization Resource Services (OURS): 24/7 SCAL-regional program which coordinates care of members admitted (Inpatient) to non-KFH Facilities. Program includes management of a cohort of departments including Trans-Telephonic Monitoring (TTM) service.
- Behavioral Health Care (BHC): 24/7 SCAL-regional program which provides member crisis counseling, facility placement, repatriation, and care coordination at KP-contracted psychiatric facilities.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
About QA, Ur & Case Management Careers
Careers In QA, Ur & Case Management
As an organization, we are committed to delivering the same exemplary care no matter who you are, where you are, or what your needs. But how are those standards defined, measured, and assessed? That's where our quality assurance team comes in. Implementing the action plans and initiatives that will drive successful practices, you'll work across the organization to foster the necessary education, communication, and innovation that will enable us to operate as one KP — with our mission and goals in complete alignment.
See What People are Saying About Working at KP
May 20, 2020
"Authentic and collaborative team and highly skilled and motivated professionals"
- Positive Outlook
- Approves of CEO
I worked at Kaiser Permanente
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