Respiratory Care Coordinator I

In addition to the responsibilities listed below, this position is also responsible for assisting in the planning, development, and implementation of respiratory care programs for patients with various respiratory conditions including Community Acquired Pneumonia (COP), Chronic Obstructive Pulmonary Disease (COPD), asthma, or related conditions; coordinating with managers, physicians, and health care staff to identify and support the resolution of pulmonary care system and equipment issues; providing respiratory consultation to patients, family members, and caregivers on education and care plans prior to discharge to home health, nursing, or outpatient care; coordinating respiratory education programs within the organization and for the community to promote awareness and increase understanding of risks and prevention related to pulmonary illnesses; supporting quality programs and performing maintenance to ensure optimal operation of equipment and instruments; and facilitating pulmonary care functions that expedite each patients work-up and follow-up in hospitals and/or clinics.

• Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.
• Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.
• Demonstrates clinical expertise by: staying up-to-date on industry developments and best practices; ensuring that departmental standards of care are aligned with evidence-based best practices; using comprehensive knowledge to provide advice, education, and training to members, families, caregivers, the health care team, and the health plan staff; and pursuing educational and clinical development opportunities to maintain and enhance knowledge of professional practice.
• Maintains a safe and compliant care practice by: ensuring that care is provided in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures; supporting managers on the development of reports for administrative and regulatory purposes; identifying opportunities and promoting adherence to safety protocols that mitigate potential risks to patient safety; reporting safety hazards, accidents and incidents, and unsafe working conditions, implementing process improvements to avoid future incidents; and maintaining confidentiality of all patient, staff, and member records and information.
• Contributes to efficient and effective operations management by: promoting effective allocation of resources (e.g., equipment) to meet evolving patient needs while maximizing cost savings; taking inventory and stocking shelves, ensuring availability of necessary equipment and supplies; and recommending and implementing improvements for service delivery using data-driven solutions.
• Practices and/or coordinates patient care by: coordinating and/or conducting comprehensive assessments of patient condition and needs; developing care plans and monitoring patient services; identifying and addressing standard and non-standard patient needs, goals, and preferences; and working with interdisciplinary teams to optimize care delivery; leveraging comprehensive knowledge of patient safety practices to provide and/or ensure the provision of care related to medications, procedures, and/or infection prevention; applying standardized criteria to determine medical necessity and need for continued care based on rate of progress; advocating for patient needs and continuous assessment of treatment efficacy; supporting team members to evaluate response to treatment, identify changes in patient condition, and develop modifications to care plans as needed; and coordinating discharge processes and recommending patient education plans with interdisciplinary team when patients have reached established goals or received maximum treatment benefits.
• Ensures that patients receive the highest quality care by: ensuring the quality, safety, and efficiency of therapy services; resolving standard service/care issues, unusual occurrences (UOs), and patient complaints/grievances; working within and across teams to maintain a competitive position in the health care industry by maximizing access, improving efficiency, and maintaining quality outcomes of therapy services; facilitating cross-communication between appropriate service lines to enhance care coordination and patient experience; and contributing to the development of new products and services to meet member expectations within a competitive health care market.