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Administration, Clerical & Support

Provide Critical Support

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Call Center Paging Operator

Location: Fairfax, VA Additional Locations:
Job Number: 838591 Date posted: 12/02/2019
Description:
Facilitate communication between MAPMG physicians, area hospital staff/physicians and other pertinent Kaiser Health Plan staff through the use of the paging system.  Support clerical needs of the Call Center Nursing staff.


Essential Functions:
- Perform paging for physicians and other designated clerical and administrative staff for the region.
- Perform all physician paging for the Hospital Hotline.
- Provides clerical support to the Call Center Nursing Staff.
- Perform other duties as assigned to include, but not limited to:
- Assists physicians in obtaining pertinent medical information as needed required.
- Generates statistical reports regarding call volume required.
- Maintains/updates all daily call schedules for physicians in the region required.
- Performs other related duties as directed.
Basic Qualifications:
Experience
- One (1) year of clerical experience preferably in an outpatient medical setting required.
Education
- High School Diploma or equivalent required.
License, Certification, Registration
- N/A
 
Additional Requirements:
- Proficiency in the use of applicable computer software.
- Knowledge of medical terminology.
- Effective interpersonal skills required.
- Good oral communication skills required.

 

Preferred Qualifications:
- N/A
Primary Location: Virginia,Fairfax,Fair Oaks I 12255 Fair Lakes Pkwy. Scheduled Weekly Hours: 20 Shift: Evening Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 3:30 PM Working Hours End: 12:00 AM Job Schedule: Part-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: OPEIU - Local 2 Job Level: Individual Contributor Job Category: Administration, Clerical and Support Services Specialty: Support Services Department: Clinical Contact Center Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

About Administration, Clerical & Support Services Careers

Administration, Clerical & Support Services Careers

From greeting callers and visitors and answering questions to coordinating schedules and arranging meetings, our administrative, clerical, and support teams consistently demonstrate extraordinary knowledge, skills, and abilities. They provide superior and culturally sensitive service to each other, our members, purchasers, contracted providers, and vendors.

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