Skip to main content

Associate Chief Administrative Officer, RN/Clinical Preferred

Fresno, California

At Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, and scientists who are contributing toward being an industry-leading voice for advancing evidence-based care. Whether supporting the patient directly in our hospitals or clinics, providing care at home, serving our patients through innovative virtual technology, or managing care delivery teams, Kaiser Permanente nurses utilize scientific evidence and our integrated care model to optimize the total health of our members and the communities we serve. We invite nurses who are passionate about nursing excellence, high-quality compassionate care delivery, professionalism, integrity, teamwork and patient and family centeredness to join our teams so that we can continue to sustain and build upon our culture of excellence.

  • Job Type: Full-time
  • Job Level: Director/Senior Director
  • Travel: No

Success Profile

We’re looking for Nurse Leaders who possess the following traits.

  • Collaborative
  • Compassionate
  • Flexible
  • Leadership
  • Socially Conscientious
  • Trustworthy

Benefits

We offer several benefits to our nurses.

  • Medical, Vision & Dental

  • Retirement Plans

  • Educational Opportunities & Tuition Reimbursement

  • Supportive Teams & Resources

  • Career Growth & Development

Our Culture

At Kaiser Permanente, we cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. We believe that lifelong learning will expand our knowledge so we can better serve our patients. Our practice is rooted in research and evidence-based care. Our nurses reflect the rich diversity of our members and communities and provide culturally responsive and competent care that promotes understanding of our members needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem solving and deliver the right care, at the right time, in the right setting.

What Our People Are Saying

Kristen

Relief Charge Nurse

Working as a nurse at Kaiser Permanente has allowed me the perfect flexible schedule so that I can volunteer as Girl Scout Leader and room parent for both my children. My kids know that I am a hardworking mother who can provide, as well as a mom who can be present and be there for them – and that means everything to me.

Jazmin

RN, Advice Nurse

Working for Kaiser Permanente has allowed me to take control of my future and make my goals a possibility. I feel that Kaiser Permanente allows me to keep climbing and moving. Having that ability truly makes me feel empowered.

Stella

Registered Nurse IV

Kaiser Permanente has taken me on a personal and educational growth journey. I am supported by a culture of excellence that allows me to be dedicated to patients and patients’ families every day at work. What an honor to be part of Kaiser Permanente..

Caitlin

Inpatient Lactation Consultant

As an RN/IBCLC in Maternal Child, I’m meeting families at a pivotal time — I’m there to help launch a new family into the world. Everything I do has the potential to impact a family’s health for generations to come.

Kimberly

Quality Coordinator RN

In Hawaii, your community is your family — or ‘ohana.’ I am able to provide extraordinary patient-centered care to my ohana.

David

Appointment and Advice RN

The location is fantastic. Kaiser Permanente is all over the country. You can pick almost any environment you want – from ocean to mountain to city. You’ll still be able to contribute to our mission of providing high quality health care at a local facility.

Shawn

BSN, RN

I chose Kaiser Permanente because their staff and providers really show that they care about you. Also, throughout my 12 years of working here I’m always learning something new, and I’ve had many opportunities for growth and development.

Associate Chief Administrative Officer, RN/Clinical Preferred

Primary Location Fresno, California Worker Location Onsite Job Number 1306389 Date posted 10/09/2024
Submit Interest

Navigating the Hiring Process

We're here to support you!

Having trouble with your account or have questions on the hiring process?

Please visit the FAQ page on our website for assistance.

Need help with your computer and browser settings?

Please visit the Technical Information page for assistance or reach out to the web manager at kp-hires@kp.org.

Do you need a reasonable accommodation due to a disability?

A reasonable accommodation is any modification or adjustment that enables you to fully participate in completing the following:

  • Online Submissions
  • Pre-Hire Assessments
  • Interview Process

Please submit your accommodation request and an HR Representative will contact you.

Description:
Job Summary:

The Associate Chief Administrative Officer (ACAO) is a member of a local Medical Center administrative leadership team working under the direction of the Chief Administrative Officer (CAO).  The ACAO also works closely and in partnership with the local Medical Center physician leadership team and their ACAO peers. The ACAO role works to align and mobilize people and activities targeted at achieving the TPMG strategy of Total Performance.
The ACAO role will have broad responsibility and may oversee multiple clinical departments or multiple strategic services, as well as lead and/or partner on various strategic initiatives, programs, and innovations that promote operational excellence, care experience, and joy in practice. The ACAO is one of several key medical center operational leaders. In absence of the CAO, the ACAO may act on behalf of the CAO in a decision-making capacity, overseeing day-to-day operations.  

Essential Responsibilities:

  • Promotes and supports an environment that celebrates diversity and fosters a culture of equity and inclusivity.
  • Provides input at the request of CAO and/or PIC(s) to support development of medical center strategic goals.
  • Demonstrates strategic thinking by translating all aspects of TPMG Total Performance strategy into long term and portfolio goals, with defined tactical plans to achieve them.
  • Develops, adapts and operationalizes TPMG Total Performance strategy within areas of oversight at the medical center, identifying opportunities for strategic action and innovation within the areas of quality, service, people, efficiency, reputation, and growth.
  • Pursues new strategies, processes, or technology, to improve quality, service, operational excellence, and physician and employee engagement and wellness.
  • Encourages diverse thinking to promote and nurture performance improvement and innovation.
  • Accountable for balancing oversight of both day to day service line operations and development and execution of complex strategic projects.
  • Oversees day to day operations at a fast-paced medical center including ambulatory, ancillary and/or hospital support services.
  • Oversight for large and complex operational budgets potentially including capital planning, additions of new service lines, and day-to-day accountabilities, staffing, and clinical nuances.
  • Drives operational improvement through utilization of performance improvement methodology and systems.
  • Builds productive, trusting, respectful working relationships across TPMG and Kaiser Permanente and in the communities that we serve.  Successful relationships help to support the advancement of the medical center strategy and operational goals.
  • Develops and champions a culture of quality and patient centered service and exceptional care experience.  
  • Demonstrates a commitment to serving others, including members/patients and their colleagues.
  • Supports the CAO in working with the chiefs of service and department managers in setting and achieving each departments respective operational accountabilities, including quality, finance, access, service, and integration across the medical center.
  • Demonstrates a commitment to personal growth through displays of humility and curiosity; actively seeks feedback from team members, colleagues, and others.
  • Establishes individual and team engagement and skill-building as priorities. Models an empathetic, participative, coaching style of leadership.
  • Prioritizes leading the development of other leaders; inclusive of leadership team members, colleagues and others.
  • Acts as liaison and resource for directors, managers, chiefs, and assistant physicians-in-chief to achieve performance excellence.
  • Consistently communicates vision, strategy, and performance to varied audiences within leadership portfolio. Inspires commitment and energizes others to achieve performance excellence.
  • Establishes credibility within and beyond area of authority. Uses data and knowledge of audience to persuade key stakeholders and reach shared goals. Effective at using multiple approaches to produce desired outcomes.
  • Gathers data necessary to make informed decisions and analyzes data for insights. Engages others ideas and generates options, develops decision criteria for prioritization. Demonstrates decisiveness. Communicates decisions and rationale clearly.
Basic Qualifications:

Experience


  • Minimum six (6) years of general management experience, with three (3) years equivalent to a Director-level in a complex, multi-faceted health care setting required.

  • Minimum three (3) years of experience in clinical operations, overseeing multiple clinical areas.

  • Minimum five (5) years of experience in complex financial management, program development, quality and service improvement, and consulting or project management.


Education


  • Masters degree in health care, hospital, business, leadership, public administration, or related field.


License, Certification, Registration


  • N/A


Additional Requirements:


  • Must be able to work in a Labor/Management Partnership environment.


Preferred Qualifications:


  • Demonstrated success in managing complex initiatives and projects including areas such as strategic planning fiscal management, labor, performance and quality improvement, project management, human resources management and compliance.

  • Experience working with a large physician group practice managing through influence and collaboration.

  • Knowledge of applicable federal and state laws and regulations related to the health care industry.

  • Experience leading and managing in a complex union/ management environment

  • Demonstrated success in collaborating and forming strategic partnerships with physicians.

  • Hospital and Inpatient Operations experience is strongly preferred.

Primary Location: California,Fresno,Fresno Woodward Center - 7110 Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:30 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee Job Level: Director/Senior Director Department: Fresno Sequoia Hospital - Medical Office Administration - 0206 Pay Range: $222300 - $287650 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: No On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest

Industry Leader

Experience nursing excellence

At Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, scientists, and more. It takes an extraordinary team to offer extraordinary care.

Our Events

Meet a member of the Kaiser Permanente team at an upcoming career or professional event.

See All Events