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Imaging & Radiology

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Radiology Operations Manager

Location: Gaithersburg, MD Additional Locations:
Job Number: 815008 Date posted: 07/23/2019

This position is responsible for planning, directing, organizing and coordinating radiology services for all assigned facilities. Serves as a subject matter expert and acts as the technical resource for the region in designated specialized area. Responsible for the design and oversight of highly reliable imaging operations including accountabilities for quality of care, quality of members experience, affordability, standard work and employee, experience and competence. Accountable for role modeling principles defined in KP Mission and Standards and creating a culture of compliance, ethics and integrity.

Essential Responsibilities:

  • Direct radiology operation by planning, implementing and monitoring short and long-term actions consistent with the organization's mission and strategic plan and the department's mission and strategic objectives. Integrate radiology service goals with the goals of the organization

  • Responsible for and monitors imagings performance on key indicators to include affordability, quality and service.

  • Allocate, monitor and ensure accountability for assigned group of cost centers. Perform financial planning; review budget preparation and justification of labor and non-labor expenditures. Maintain an ongoing process to identify and evaluate cost restructuring activities that achieve gainful results for radiology and the organization. Administer staffing, materials and capital equipment budget for the assigned facilities.

  • As a member of the Radiology Management team, utilize knowledge, communication and relationships to integrate into the planning process for all related work teams in the Region. Represent the radiology in Medical Operations Building functions and committees. Builds strong performance-based and collaborative relationships with local and regional leadership fostered by frequent communication and interaction. Maintain a productive partnership with the assigned radiologist and radiology staff.  Participates in day, weekend and holiday on call to include but not limited to Radiology Manager of the Day and Medical Building Manager of the Day programs.

  • Manage the employee experience.  Recruit, hire, coach, mentor and empower radiology staff. Select, develop and retain competent and professional staff.  Evaluate performance, recognize achievements and, when necessary, initiate corrective action in accordance with Kaiser policy and state and federal law. Collaborate with other members of radiology, Medical Office and Regional leadership teams to provide and oversee training and competency, as well as teaching, promoting and modeling effective communication for supervisors and staff.  Ensure employee experience activities incorporate all applicable KP policies, regulations and accreditation standards.

  • Perform, assist and support functions within the assigned facilities. Collaborate with other members of radiology, Medical Office and Regional leadership teams to provide regulatory and accreditation requirements to ensure that all are met or exceeded. Development and implementation of monitors for quality assurance. Collaborate with other members of radiology, Medical Office and Regional leadership teams to ensure region-wide consistency in Imaging Services management, process, compliance and overall service quality.  Ensures departmental technical, quality, and administrative activities are compliant with all regulatory requirements.

  • This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Kaiser Permanente reserves the right to revise job duties and responsibilities as the need arises.

  • Basic Qualifications:


  • Minimum five (5) years of clinical radiology experience required.

  • Minimum three (3) years of leadership experience in a clinical radiology setting

  • Education

  • Bachelor's degree in radiological science, healthcare or a related field OR four (4) years of experience in a directly related field.

  • High School Diploma or General Education Development (GED) required.

  • License, Certification, Registration

  • AART, ARMDS or NMTCB certification required.

  • Additional Requirements:

  • Working knowledge of clinical computer systems, PC computer skills, and Microsoft Office tools

  • Thorough knowledge of regulatory (state and federal) agency requirements and professional practice standards.

  • Comprehensive knowledge of the function of a radiology

  • Thorough knowledge of principles of supervision, management, personnel management, financial analysis and budgeting.

  • Experience in financial management, program development, quality improvement and project management.

  • Demonstrates customer-focused service skills.

  • Demonstrated supervisory skills.

  • Demonstrated verbal and written communication skills.

  • Demonstrated ability to organize, prioritize and problem solve.

  • Demonstrated ability to use good judgment and decision making, responding calmly and effectively in crisis situations.

  • Demonstrated ability to resolve conflict.

  • Demonstrated understanding and support for diversity in the workplace.

  • Ability to think globally and provide line of sight from regional strategy to front-line staff.

  • Highly effective interpersonal skills are required in building programs to support and maintain medical staff, administrative and community relationships.

  • May be required to work one weekend a month.

  • Preferred Qualifications:

  • Behavioral interviewing experience.

  • Experience in Labor/Management Partnership environment.

  • Continued involvement in national, state and local professional organization(s).

  • Proven ability to organize and manage radiology operations

  • Demonstrated strengths in decision making in a consensus environment and collaborative management style.

  • Kaiser Permanente experience

  • Master's degree in radiological science, healthcare or a related field.
  • Primary Location: Maryland,Gaithersburg,Gaithersburg Medical Office 655 Watkins Mill Rd. Scheduled Weekly Hours: 40 Shift: Evening Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 12:00 PM Working Hours End: 8:30 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Manager with Direct Reports Job Category: Imaging / Radiology Department: Radiology Travel: Yes, 15 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    About Imaging & Radiology Careers

    Imaging & Radiology Careers

    Do the best work of your career as you collaborate with colleagues and participate in continued learning and professional achievement opportunities. With a range of specialty areas in which to focus — from mammography to MRI, cardiac cath lab to ultrasound — and a variety of different scheduling options, there is plenty of room for you to grow — from technologist, to manager, and beyond — in our supportive environment.

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