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Information Technology

IT Consultant II Solutions

Location: Greenwood Village, CO Additional Locations:
Job Number: 848551 Date posted: 12/03/2019
Description:
In addition to the responsibilities listed below, this position is responsible for providing support for customers (users), and assigned applications and/or information systems, including software implementation, integration, configuration, and testing. Additional responsibilities also include supporting solution design, researching how to help translate requirements into workable technical solutions, and supporting the evaluation of third-party vendors as directed.
Telehealth programs and products leverage technology to expand access to care outside traditional care settings to bring providers and patients together anytime, anywhere. As an IT Consultant with the National Telehealth team, you will participate in all aspects of environment/infrastructure management which includes, but is not limited to, environment builds and configuration, maintenance activities such as patching, reboots, and certificate renewal, and serving as a liaison to IMG, IBM, and other key infrastructure partners. You will work with several project teams to understand requirements and coordinate to deliver environments on time to support development and deployment activities for a diverse set of applications with varied implementations such as physical data center installations, virtual/cloud environments, and coordinating with KP Platform-as-a-Service teams for provisioned space


Essential Responsibilities:
  • Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.
  • Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
  • Develops requirements for complex process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture) and leading junior team members in the development process as appropriate.
  • Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across multiple business domains.
  • Develops and documents comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions.
  • Provides insight and supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains.
  • Maps current state against future state processes.
  • Identifies the impact of requirements on upstream and downstream solution components.
  • Provides recommendations to management and business stakeholders on how to integrate requirements with current systems and business processes across regions or domains.
  • Identifies and validates value gaps and opportunities for process enhancements or efficiencies.
  • Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions.
  • Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design.
  • Participates in evaluating third-party vendors as directed.
  • Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across multiple business domains.
  • Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.
  • Minimum Qualifications:
  • Bachelor's degree in Business Administration, Computer Science, CIS or related field and a Minimum of Six (6) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

  • Preferred Qualifications:
  • Two (2) years software or application development experience.
  • Two (2) years experience in asset management.
  • Three (3) years experience working for a health care organization
  • Three (3) years experience working for an IT organization
  • Two (2) years experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions.
  • Experience in implementing new business processes or driving end user workflow changes within an enterprise.
  • Primary Location: Colorado,Greenwood Village,Greenwood Plaza IT Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon-Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Information Technology Specialty: IT Consulting Department: CDTS Telehealth Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
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