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Kaiser Permanente Careers

Communication & Public Affairs

Drive Our Reputation

We need our brand to stand out from the crowd, and our communications gurus make this possible. They are geniuses behind the bold, positive, and unique Kaiser Permanente brand. We need to add more outstanding public affairs experts to our exciting team to unleash their creativity and ensure our company's reputation accurately reflects the outstanding work we do.

Consultant, Executive Strategy

Location: Hillsboro, OR Job Number: 931095 Date posted: 01/11/2021

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This position is accountable for rapidly and effectively executing projects/initiatives related to Kaiser Permanente Northwest's (KPNW's)  strategic priorities. Initiatives are prioritized and have been assigned by the Leadership Team. The nature of the projects/initiatives may span multiple departments/organizations within the Region, and will be high profile, requiring deep and effective consultative engagement of the Sponsor(s) and frequent engagement with executives. This position will lead project/initiative implementation teams (with accountability for portfolio budgets, resource allocation and achieving timelines/milestones. The purpose of this role is designed to drive membership growth by leading execution of major cross- functional projects that inform the growth and market strategies essential to KP's revenue, membership and margin goals. Scope of role includes: 1) isolate business issues; 2) design and execute analytics for studying business issues 3) bring technical/content expertise 4) vet findings and make formal recommendations to senior levels of KP leadership; 5) review/approve strategic recommendations; 6) execute strategies to deliver results.

Essential Responsibilities:

  • Leads, on behalf of executive Sponsor(s), the development of comprehensive and strategic business cases with cost/benefit and implementation complexity dimensions of proposed projects that will achieve specific goals in the Region's Strategic Plan.

  • Effectively manages complex cross - departmental/organizational projects/initiatives through planning and implementation with Health Plan, Northwest Permanente and Labor (as needed). Supervises members assigned to the project/initiative Team, and is accountable for quality outcomes.

  • As Project Team Leader, structures identified and unidentified issues for resolution, researching, summarizing information and working with key stakeholders to provide the Executive Sponsor(s) with information to make sound and timely decisions to move the projects/initiatives forward. Prepares and delivers reports with analysis and recommendations.

  • Acts as a communication liaison between the Executive Sponsor(s) and the project/initiative Team and represents the executive's point of view. Makes decisions on behalf of the Executive Sponsor(s) for the project/ initiative assigned within established parameters.

  • Accountable to Executive Sponsor(s) for bringing in the project/initiative on-time, on-budget and establishing a plan at the end of the project to hard-wire the gains made.

  • Prioritizes proactively, manages resource allocation, and demonstrates ability to leverage the Region's resources.

  • Demonstrates and leverages healthcare knowledge in Care Delivery and/or Health Plan to serve as a thought partner, and in some cases, a thought leader in finding a path to achieve extremely challenging goals associated with the Regional Strategic Plan.

  • Manages and develops team members from both a professional and personal standpoint (e.g., coaching and mentoring) to increase their overall effectiveness and value to the company.

  • Assists in the design and implementation of a consistent program/project management methodology for use throughout the Region.  Leads process improvement efforts within Marketing, Sales and Business Development to ensure improved quality outcomes.

  • Basic Qualifications:


  • Minimum seven (7) years of progressive management and/or consulting experience with demonstrated business results.

  • Minimum three (3) years of management/leadership experience.

  • Minimum two (2) years of that experience in a health care administration-related environment.

  • Education

  • Bachelor's degree OR four (4) years of experience in a directly related field.

  • High School Diploma or General Education Development (GED) required.

  • License, Certification, Registration

  • N/A

  • Additional Requirements:

  • Exceptional facilitation skills with a track record of driving to outcomes with multiple stakeholder groups.

  • Strong logic and analytic skills, excellent verbal, written, and presentation communication skills.

  • Proactive, positive, energetic, anticipatory in predicting organizational and client needs.

  • Unparalleled attention to detail in work products and deliverables.

  • Demonstrated ability to determine the key business issues and develop appropriate action plans from a multidisciplinary perspective.

  • Extensive knowledge of decision support systems; strategic, operational, and financial project management; process management, as well as process and systems improvement.

  • Demonstrated success in the areas of strategic/systems thinking, effective team building, change leadership, and results orientation.

  • Excellent coaching, mentoring, and team development skills.

  • Demonstrated skills in emotional intelligence, including areas of intrapersonal and interpersonal awareness, adaptability, and stress management.

  • Preferred Qualifications:

  • Six Sigma/Lean experience preferred.

  • PMP, PgMP or equivalent preferred.

  • Masters in business administration, healthcare administration, public health or a related field.

  • Understanding of the operations of KP or integrated care delivery systems preferred.
  • Primary Location: Oregon,Hillsboro,Tanasbourne Regional Contact Center Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-NW-01|NUE|Non Union Employee Job Level: Individual Contributor Job Category: External Affairs / Relations Department: Telehealth Travel: Yes, 50 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    Learn About Communications Careers

    Careers In Communications

    Communications combines numerous interrelated departments dedicated to advancing the Kaiser Permanente mission, promoting and protecting the Kaiser Permanente brand, and supporting the success of its strategy, including Corporate Communications, Issues and Brand Management, Public Relations, Media and Stakeholder Relations, Public Affairs, and more — both internally and externally.

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