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Licensed Nurses & Physician Assistants

The Front Line of Patient Care

Our nurse professionals embody what it means to provide the best patient interactions possible. They also advance the art and science of nursing in a patient-centered, healing environment.

Department Manager, RN - Med/Surg

Location: Hillsboro, OR Additional Locations:
Job Number: 831201 Date posted: 10/02/2019

Accountable for management of a patient care unit(s). Partners with healthcare team to assure quality patient/family centered care.

Essential Responsibilities:

  • Communication: Uses established channels of communication to share information, receive feedback and report problems. Communicates plans and decisions to staff and providers to facilitate linkages and flow of information to others. Builds credibility with physicians as a champion for patient care, quality, and nursing professionalism. Effectively facilitates consensus building to accomplish goals and objectives. Provides constructive feedback and effectively manages conflict. Creates and articulates a shared vision and goals. Follows up on feedback and reports problems as well as positive comments. Creates an environment which recognizes and values differences in staff, physicians, patients and communities. Collaborates with nursing programs to provide required resources.

  • Clinical Practice: Acts as an expert resource for staff and utilizes knowledge in clinical area of practice. Analyzes and evaluates nursing practice, research and trends. Applies knowledge to the development of standards of care and practice to ensure optimal patient outcomes. Creates, modifies and evaluates policies and procedures as delegated and/or appropriate to the clinical unit and expertise. Directs the development of competencies so staff achieve maximize performance. Maintains personal and professional growth of self and others by participating in educational offerings and professional organizations. Partners with medical staff and other disciplines to establish patient care goals for unit development. Evaluates patient care delivery model and the needed staff, equipment and resources to provide safe, optimal care. Directs and supervises staff and ensures safe, therapeutic environment. Supports the development and implementation of an organization wide patient safety program. Ensures staff is educated on risk management and compliance issues and correct action is identified in areas of potential liability.

  • Quality Improvement: Articulates the organization's performance improvement program and goals. Develops, implements and maintains quality monitoring processes. Formulates unit goals which are reflective of measurable objectives and evidence-based practice. Maintains compliance on unit with all regulatory requirements. Monitors unit quality assurance with safety, environment, pharmacy and documentation issues. Supports the quality expert role on the unit and assists with the quality plan developed by the staff. Formulates unit goals and quality management plans , which are responsive to the changing health care needs of the patients.

  • Leadership: Recruits, selects, retains, coaches, mentors and counsels personnel. Facilitates inter-departmental relationships so that mission, vision, goals of department and organization are achieved. Demonstrates critical thinking and use of evidence based practice. Develops and supports the Department Partnership Council (DPC) or Unit Based Team (UBT) to accomplish tasks and goals. Actively participates in committees and task forces as needed. Ensures staff compliance with all mandatory classes and education. Facilitates a culture of creative thinking and acts as a change agent to challenge the status quo. Timely evaluation of staff performance. Consults with Human Resource department as needed for personnel issues. Responsible for own professional growth and supports work-life balance. Ensures staff has the knowledge and skills to provide appropriate, safe care to patients and families through education, coaching, training or experience. Works with outside vendors/agencies to assure coordination of services and represent the organization in a professional manner. Participates in at least one professional organization and supports and encourages others to participate in professional organizations.

  • Financial Management: Participates, develop and submits unit budget to director for final approval. Educates team members on financial implications of unit operations. Manages within authorized budget and maintains ongoing process of identifying, evaluating, and implementing overall cost effectiveness in the unit.

  • Basic Qualifications:


  • Minimum five (5) years of clinical experience as RN.

  • Minimum two (2) years of leadership experience in health care field.

  • Education

  • BSN or health-related bachelor's degree or currently enrolled in BSN or health-related bachelor's degree program with completion date defined.

  • License, Certification, Registration

  • Current Oregon OR Washington RN license in state where assigned upon hire/transfer. L&D Only: Application for license in secondary state required within two (2) weeks of hire/transfer and must be obtained within six (6) months.

  • Basic Life Support (BLS) for Health Care Providers required within 30 days of hire/transfer.

  • Additional Requirements:

  • N/A

  • Preferred Qualifications:

  • Minimum four (4) years of previous experience in similar role.

  • Minimum five (5) years of demonstrated knowledge in area of clinical expertise.

  • Master's degree

  • Financial/economic principles

  • Nurse Practice Act, JCAHO, Labor Law, all related and affiliate contracts, workmen's comp, KSMC policies and procedures, Human Resource Policies and Procedures, OSHA, CMS, Health Department, Employee benefits, National Labor Relations Board, standards of practice of professional organizations.
  • Primary Location: Oregon,Hillsboro,Westside Hospital 2875 NE Stucki Ave. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: 8:00 AM Working Hours End: 4:30 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Manager with Direct Reports Job Category: Nursing Licensed Department: MedSurg 2 Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    About Nursing & Physician Assistant Careers

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    Through professional practice and leadership, nurses at Kaiser Permanente continually advance the art and science of nursing. But we recognize that what we do is more than clinical practice. We believe that every interaction — whether it is with a patient, a colleague, a physician, or anyone else — has the potential to be extraordinary. And we find that approaching our daily routine with this in mind gives each and every action new meaning and allows us to focus on the moment, empowering us to deliver expert care.

    No matter where you are in your nursing career, the size and scope of our organization means you have the resources, technology, tools, and support you need to make a lasting impact.

    Passion. Committment. Excellence. Discover Nursing At KP.

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    Physician assistants play a powerful and important role in delivering high-quality, informative care. Working directly with patients, their families, colleagues, and supervising physicians, they are vital in defining the overall care experience.

    Being a physician assistant at Kaiser Permanente is centered on promoting a healing environment — one that maintains a caring, comforting practice while honoring the unity of the whole patient: mind, body, and spirit.

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