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Laboratory Assistant SH

Location: Jonesboro, GA Additional Locations:
Job Number: 818613 Date posted: 08/05/2019
A Laboratory Assistant is responsible for the proper collection and processing of laboratory specimens under the task direction of the Laboratory Supervisor, Assistant Supervisor, Medical Technologist II, Medical Technologist/Technician and/or Lead Lab Assistant. He/she is expected to be competent in the use of the laboratory information system, to assist in the handling of test orders, reports (i.e., filing, distributing, faxing) and to maintain supplies associated with assigned duties. A laboratory assistant is also expected to demonstrate excellent customer service skills, team work, professionalism, good judgment and organizational skills.

Essential Functions:
- Collect laboratory specimens: Perform venipuncture proficiently on all age groups. Escort members for urine specimen collection to the rest room and explain collection procedure. Follow department policies/procedures for specimen collection, including Standard Precautions. Maintain a professional demeanor/appearance per regional policy while collecting specimens. Research and collect appropriate specimen for the test requested. Address members properly, collecting specimens efficiently with compassion. Clearly explain, ensure understanding of collection/storage instructions for patients with take home tests. Promptly respond to requests for venipunctures to be performed in areas outside of the lab. Be familiar with emergency codes and be able to execute appropriate emergency procedures. Protect PHI per HIPAA, including shred or properly dispose of all unused labels. Keep work area/ phlebotomy room clean/stocked with in date supplies, complete checklist.
- Deliver great customer service: Show care and respect for members at all times, resolving issues or finding someone who can. Establish and maintain effective relationships with internal and external customers. Prioritize work to meet member/customer needs; e.g. be mindful of wait times. Consistently displays good communication skills.
- Perform necessary front desk functions: Greet members promptly using good customer service skills (make eye contact, smile). Exhibit competency in Cerner, the laboratory information system. Exhibit competency in HealthConnect. Maintain a professional demeanor/appearance per regional policy while checking in members. Use good telephone etiquette (give name, location). No eating, drinking, chewing gum, or applying makeup. Process infertility orders/payments accurately. Monitor the waiting area for members waiting, using the Caution List. Protect PHI per HIPAA. Keep front desk and waiting area neat and stocked with in date supplies&patient instructions.
- Process specimens: Process stats, coagulation and other time sensitive specimens immediately. Notify the technologist when stats are brought into the technical area or call sister lab when sending a STAT. Follow through with add-on requests. Follow department policies/procedures for processing specimens. Monitor pending functions daily to ensure all collected specimens have been processed. Keep accessioning work area clean/stocked with in date necessary and appropriate supplies, complete checklist.
- Be informed/provide information: Complete all mandatory training, policy/procedure review and competency requirements. Assist with preparation of facility lab, participate in internal DHR inspections, being prepared to answer inspectors' questions. Attend department and facility meetings as well as applicable in-service education programs. Responsible for reading and complying with information communicated in weekly laboratory newsletters. Document quality issues and communicate to supervisor.

Basic Qualifications:
- One (1) year of phlebotomy experience with children and adults.
- High School diploma or GED.
License, Certification, Registration
- American Heart Association BLS certification prior to start date.
Additional Requirements:
- N/A

Preferred Qualifications:
- Completion of a phlebotomy training program.
- Must demonstrate good customer service skills.
- Must be able to work indepenently.
- Must have a history of punctuality.
- Must have a history of good attendance.

Primary Location: Georgia,Jonesboro,Southwood Medical Offices 2400 Mt. Zion Blvd. Scheduled Weekly Hours: 4 Shift: Day Workdays: Saturday Working Hours Start: 9:00 AM Working Hours End: 1:00 PM Job Schedule: Short Hour Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: UFCW - Local 1996 Job Level: Individual Contributor Job Category: Laboratory Department: Pathology-General Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

About Laboratory Careers

Laboratory Careers

Our clinical laboratory scientists, phlebotomists, and lab techs work in both outpatient clinics and hospital settings and have an opportunity to gain exposure to different areas, including chemistry, coagulation, hematology, urinalysis, and the blood bank. We also operate reference laboratories, which serve as hubs for specimen processing and analysis as well as specialized testing — such as microbiology and molecular biology. Offering modern facilities, advanced equipment, and scheduling options, we provide a dynamic environment in which you'll continue to learn and grow.

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Apr 17, 2019

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I have been working at Kaiser Permanente part-time for more than 2 years


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