Manager, Health Services - ACC- Registered Nurse
Jonesboro, GeorgiaAt Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, and scientists who are contributing toward being an industry-leading voice for advancing evidence-based care. Whether supporting the patient directly in our hospitals or clinics, providing care at home, serving our patients through innovative virtual technology, or managing care delivery teams, Kaiser Permanente nurses utilize scientific evidence and our integrated care model to optimize the total health of our members and the communities we serve. We invite nurses who are passionate about nursing excellence, high-quality compassionate care delivery, professionalism, integrity, teamwork and patient and family centeredness to join our teams so that we can continue to sustain and build upon our culture of excellence.
- Job Type: Full-time
- Job Level: Manager with Direct Reports
- Travel: No
Success Profile
We’re looking for Nurse Leaders who possess the following traits.
- Collaborative
- Compassionate
- Flexible
- Leadership
- Socially Conscientious
- Trustworthy
Benefits
We offer several benefits to our nurses.
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Medical, Vision & Dental
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Retirement Plans
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Educational Opportunities & Tuition Reimbursement
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Supportive Teams & Resources
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Career Growth & Development
Our Culture
At Kaiser Permanente, we cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. We believe that lifelong learning will expand our knowledge so we can better serve our patients. Our practice is rooted in research and evidence-based care. Our nurses reflect the rich diversity of our members and communities and provide culturally responsive and competent care that promotes understanding of our members needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem solving and deliver the right care, at the right time, in the right setting.
What Our People Are Saying
Kristen
Relief Charge Nurse
“Working as a nurse at Kaiser Permanente has allowed me the perfect flexible schedule so that I can volunteer as Girl Scout Leader and room parent for both my children. My kids know that I am a hardworking mother who can provide, as well as a mom who can be present and be there for them – and that means everything to me.”
Jazmin
RN, Advice Nurse
“Working for Kaiser Permanente has allowed me to take control of my future and make my goals a possibility. I feel that Kaiser Permanente allows me to keep climbing and moving. Having that ability truly makes me feel empowered.”
Stella
Registered Nurse IV
“Kaiser Permanente has taken me on a personal and educational growth journey. I am supported by a culture of excellence that allows me to be dedicated to patients and patients’ families every day at work. What an honor to be part of Kaiser Permanente.”.
Caitlin
Inpatient Lactation Consultant
“As an RN/IBCLC in Maternal Child, I’m meeting families at a pivotal time — I’m there to help launch a new family into the world. Everything I do has the potential to impact a family’s health for generations to come.”
Kimberly
Quality Coordinator RN
“In Hawaii, your community is your family — or ‘ohana.’ I am able to provide extraordinary patient-centered care to my ohana.”
David
Appointment and Advice RN
“The location is fantastic. Kaiser Permanente is all over the country. You can pick almost any environment you want – from ocean to mountain to city. You’ll still be able to contribute to our mission of providing high quality health care at a local facility.”
Shawn
BSN, RN
“I chose Kaiser Permanente because their staff and providers really show that they care about you. Also, throughout my 12 years of working here I’m always learning something new, and I’ve had many opportunities for growth and development.”
Manager, Health Services - ACC- Registered Nurse
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- Assist in the Health Services Administrator in focused leadership and support to health plan staff and other support departments both directly and indirectly. Coordinates facility & area resources with health plan and TSPMG staff.
- Assist in the Health Services Administrator in managing day to day operations of clinical patient care services /programs and coordinates, integrates services /programs with other facilities, departments, and external providers and across the continuum of care.
- Assist in the execution of the design and implementation of programs in support of department/facility care delivery and administrative operations.
- Assist in the management of key cross-department/facility projects to increase organizational efficiency.
- In partnership with the Health Services Administrator provides leadership to the medical office teams in formulating, planning, implementing and evaluating business plans/strategies for both short and long term strategic, business technology and financial goals/objectives as well as clinical outcomes.
- Responsible for defined medical office budget(s), financial performance/planning using quantitative information to manage and make decisions that enhance overall P&L for the medical office as directed by the Health Services Administrator.
- Provides leadership in administrative systems and processes, daily operations and implementation of departmental policies and procedures.
- Support the design and implementation of systems and methods to continually improve administrative, support and clinical processes, as well as quality and utilization programs.
- Ensures that all patient care /services provided by the staff conform to optimum quality and utilization of resources and in compliance with local, state and national regulatory /accreditation agency requirements.
- Supports in the management and monitoring of cost, the planning and distribution of funds, reconciliation of accounts and reports. Identifies strategies to reduce costs and avoid variances.
- Manages the development and implementation of departmental human resources, management functions such as hiring, education/training, staff development, job design, performance evaluation and management, labor relations, discipline, promotions.
- Coordinates the alignment of resources and participates in regional rotation to ensure facility leadership coverage and appropriate resources with established hours of operation.
- Assist in the development of methods, systems and procedures to track/monitor and manage staffing levels, skill mix and changes in operating expenses, as well as anticipate and meet changes /improvements in patient /member services /programs and demand.
- Maintains communications and collaborative working relationships and partnerships with TSPMG, other managers, functional departments, facilities, and external providers. Provides consultation to senior management and /or special project teams.
- Enhances organizational image and growth through strategic partnerships with internal and external customers.
- Minimum six (6) years business or clinical experience within health care and service related industry.
- Minimum two (2) years of progressive supervisory/management experience.
- Bachelors degree required or four (4) years of directly related experience.
- High School Diploma or General Education Development (GED) required.
- N/A
- Strong service orientation.
- Strong analytical and financial acumen skills.
- Strong knowledge of Operations; Health Care systems and delivery models.
- Proficient knowledge or databases and scheduling tools.
- RN preferred for Specialty departments.
- Ability to make decisions and set priorities based on customer need and organizational priorities. Experience developing and implementing effective programs, and change initiatives.
- Highly effective interpersonal and influence skills required to develop and maintain medical staff, administrative and community relationships.
- Demonstrates ability to develop and lead a team.
- Broad knowledge and understanding of health care delivery in an ambulatory setting and quality assurance issues related to all areas of health care.
- Masters degree in Business, Health Care and/or service industry, OR six (6) years of expericence in a directly related field.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
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