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Rehab Services

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Audiologist Dispensing

Location: Kailua Kona, HI Job Number: 904942 Date posted: 09/26/2020

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Performs fitting, dispensing, and minor adjustments of hearing aids, assistive listening devices, and related items. Measures hearing. Selects, adapts and sells hearing aids or manufactures impressions for earmolds. Develops and sustains productive, cooperative member/patient relationships. Seeks information to understand member/patient circumstances, problems, expectations, and needs. Considers impact of actions and plans on members/patients. Responds to member/patient needs and resolves problems. Understands and incorporates the Ventures business model.  Assists with supervising assigned staff.

Essential Responsibilities:
  • Measures hearing by an audiometer or by other means. Selects, adapts and sells hearing aids or manufactures impressions for earmolds.
  • Assists patient in selection of suitable hearing aids and/or assistive listening devices. Counsels patients with hearing loss regarding hearing aid technology, advantages and limitations of hearing aids, and patients' candidacy for personal amplification and/or assistive listening devices.
  • Dispenses hearing aids and/or assistive listening devices to patients. Performs audiometric procedures including programming, rehabilitation, electro-acoustic and functional gain measures tests to determine patient's hearing level, site of any damage to auditory system, and its organic or inorganic nature.
  • Confirms otoscopically that there is no cerumen or other type of obstruction within external auditory canal which may contradict or interfere with fitting a hearing aid.
  • Incorporates and coordinates audiometric results with diagnostic data (e.g., educational, medical, social, and behavioral information). Anticipates/predicts potential benefits of use of hearing aids and/or special training.
  • Prepares, coordinates, and presents patient educational seminars relating to pre-hearing aid expectations and post-purchase use and care.
  • Plans, develops, conducts, or participates in habilitative and rehabilitative programs, including counseling, guidance, auditory training, and hearing conservation for pre- and post-purchase of hearing aids by patients. Records diagnostic findings and progress made. Reports findings as requested.
  • Provides reports regarding hearing aid performance, sales, returns, patient satisfaction, and other reports. Conducts studies to determine quality of hearing aid services provided to patients.
  • Coordinates activities with other audiologists. Provides feedback regarding patient.
  • Maintains relationships with hearing aid manufacturers regarding ordering, returns, and repairs.
  • Researches hearing aid materials and studies. Maintains current knowledge of products and services. Recommends new lines of hearing aids.
  • Utilizes appropriate software to record patient hearing data.
  • Basic Qualifications:
  • Minimum two (2) years of hearing aid dispensing experience.
  • Education
  • Master's degree in audiology.
  • License, Certification, Registration
  • Valid Hawaii Audiologist license (must meet education requirement(s) for Hawaii State licensure) upon date of hire.
  • Current BLS for Healthcare Provider CPR or CPR/AED for the Professional Rescuer certification upon hire.
  • National Provider Identifier (NPI).

  • Additional Requirements:
  • Demonstrated ability to administer basic hearing evaluation, impedance testing, and hearing aid evaluations.
  • Familiarity with standard audiometric equipment and various types of hearing aids.
  • Familiarity and experience with hearing aid software.
  • Demonstrated knowledge of and skill in adaptability, change management, conflict resolution, customer service, interpersonal relations, oral communication, quality management and written communication.
  • Demonstrated knowledge of and skill in word processing, spreadsheet and database PC applications.
  • Taxonomy code required at time of hire.
  • Rehabilitation and counseling experience with hearing-impaired patients.

  • Preferred Qualifications:
  • Hearing aid sales experience.
  • Doctorate's degree in audiology.
  • Primary Location: Hawaii,Kailua Kona,Kona Medical Offices I 74-517 Honokohau St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: Varies Working Hours End: Varies Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Rehab Services Department: Head and Neck-Audiology Travel: Yes, 20 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    Learn About Rehab Services Careers

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