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Optician Dispenser- Licensed

Location Lahaina, Hawaii Job Number 991256 Date posted 03/10/2022
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Under indirect supervision, provides ophthalmic dispensing and related services through sales to members and non-members; provides direct supervision of unlicensed optical sales staff; serves as informational and training resource for  unlicensed optical staff in determining patient's eyewear needs; prepares, dispenses, interprets, measures, adapts, fits and adjusts lenses, spectacles, eyeglasses or appliances as prescribed by optometrist or ophthalmologist

Essential Functions:

-Determines ophthalmic patient's occupational, lifestyle and cosmetic needs; advises and recommends lens style, color and material and frame shape, color and material; prices eyeglass order according to patient's Health Plan coverage

- Takes facial measurements, i.e., pupillary distances, segment heights, lens base curves, frame size, etc. for spectacle fabrication by using PD ruler, pupilometer, and lens clock, vertometer, lensometer, etc

- Provides direct personal supervision of  unlicensed optical staff in regard to facial measurements, fitting or adjusting lenses or frames or duplicating frames

- Understands and explains spectacle lens geometry to patients; applies spectacle lens principles of size, thickness and power in assisting patients in selecting proper eyewear

- Knows impact of different lens indexes; recommends appropriate alternatives

- Under indirect supervision, provides ophthalmic eyewear services by selling, fitting, ordering, dispensing, adjusting and repairing spectacles and other low vision devices

- Measures and shapes lenses and adjusts frames utilizing ophthalmic equipment including lens edger, hand edger, lensometer, frame warmer and precision hand tools

- Inspects patient's eyewear using ANSI Z80.1 standards and tolerances; performs and confirms with licensed dispensing optician in depth quality check functions; reviews patient's previous prescription and identifies changes, and refers as necessary to licensed optometrist or ophthalmologist for issuance of updated prescription or other appropriate action; identifies when bicentric grinding is/is not needed; confirms with licensed dispensing optician that simple and compound prism is manufactured according to specifications prescribed by licensed optometrist or ophthalmologist

- Follows-through on rush orders by calling order into Optical Lab and making certain of lenses and frame availability

- Performs variety of basic and technical duties to provide contact lens services; prepares patients for contact lens services;  instructs patients in insertion, removal, and care of contact lenses; performs tear tests; rinses eyes, inserts and removes contact lenses; cleans and disinfects contact lenses; orders contact lenses and dispenses them upon prescription of Licensed Optometrist or Ophthalmologist; takes messages for follow-up by optometrist or contact lens technician; refers patients with ocular problems to clinic

- Identifies patient concerns; recommends actions to be taken; discusses solution/action with optical management as needed; follows-through with resolution

- Strives to achieve optical services sales goals; works collaboratively with optical management to improve sales and service in Region

- Maintains attractive frame and lens displays by arranging, cleaning and changing product on regular basis; monitors clinic frame inventory status by ordering, pricing and placing stock on frame boards; keeps track of backorder products and takes action as necessary

- Acts as informational resource for patient's eyewear needs

- Additional essential functions as listed in the complete job description
Basic Qualifications:


- One (1) year of ophthalmic dispensing experience.

- One (1) year of demonstrated sales experience.

- Six (6) months of contact lens dispensing experience.


- High school diploma or equivalent combination of education (lesser) and experience may be considered in lieu of requirements.

License, Certification, Registration

- Valid Hawaii Dispensing Optician License (must meet education requirement(s) for Hawaii State licensure).


Additional Requirements:

- Demonstrated ability to educate patients and staff on ophthalmic dispensing principles (i.e., spectacle lens geometry and lifestyle dispensing).

- Demonstrated ability to perform in-depth quality check functions.

- Demonstrated knowledge of and skill in oral communication, written communication, problem solving, interpersonal relations, and multi-task.

- Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.

- Talking to co-workers, customers, outside vendors, and on the telephone.

- Reading, writing, speaking and understanding English.

- Training/giving and receiving instructions.

- Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration and alertness.


Preferred Qualifications:

- Post high school training in Ophthalmic Optics.
Primary Location: Hawaii,Lahaina,Lahaina Medical Offices Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: HL5|UNITE HERE|Local 5 Job Level: Individual Contributor Department: Lahaina Medical Offices - Optical Dispensing-Glasses - 1208 Travel: Yes, 25 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.