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Behavioral Health, Social Services & Spiritual Care

Celebrating Inner Strength

With a wealth of resources and encouragement at your disposal, you can focus on helping your patients sustain their journey to better health.

Clinical Program Manager I Behavioral Health Care

Location: Norwalk, CA Additional Locations:

Orchard Medical Offices Building A 9449 Imperial H, 9449 Imperial Hwy., Downey,California, 90242
Bellflower Medical Offices 9400 Rosecrans Ave., 9400 Rosecrans Ave., Bellflower,California, 90706
Job Number: 851845 Date posted: 01/10/2020
Description:
These positions are responsible at one site (established clinic) for the coordination, planning, design, development, delivery and evaluation/continuous improvement of out-and/or in-patient psychotherapy programs for groups of patients and/or individual patients (adults, adolescents, children and families); managing psychotherapeutic programs for Addition Medicine and/or Psychiatric patients that add value and are integrated with Behavioral Health Care service priorities and performance standards, as well as with strategic organizational goals/objectives; providing clinical and administrative direction for licensed non-MD clinicians/providers.


Essential Responsibilities:

  • Manages the delivery of timely, appropriate, cost-effective and high quality services/ programs for assigned site.
  • Assures continuity of care and appropriate utilization of resources both within and outside of Behavioral Health Care.
  • Assists physicians and department managers in short and long-range planning of psychotherapeutic/psychiatric social work programs/services that meet identified needs of members and purchasers.
  • Ensures that the professional practice standards for group and/or individual therapeutic modalities and psychodiagnostic testing are maintained by clinicians.
  • Evaluates the professional clinical practice of staff and provides professional staff with regular/appropriate training, direction, supervision and consultation.
  • Integrates and coordinates psychiatric and/or addiction medicine programs with other in-and out-patient departments as well as with community resources.
  • Achieves a continuum of care within Behavioral Health Care Services.
  • Develops systems and methodologies for continuous improvement of group and/or individual treatment modalities.
  • Evaluates effectiveness of program and services.
  • Review/evaluates group therapy designs.
  • Establishes group protocols.
  • Delineates inclusion/exclusion criteria and utilizes pre-and post testing evaluations.
  • Conducts on-going program evaluation of individual and/or group modalities and, in concert with the department manager and/or Chief of Service, develops/maintains systems and processes for outcomes management/improvement and for identifying the need for revised and/or new clinical treatment programs, designs and/or protocols.
  • May develop and implement policies, procedures and systems to ensure customer/ member/patient/purchase satisfaction and member/patient access.
  • In concert with other personnel and physicians, responds to and resolves service, access and provider concerns/issues.
  • Develops and maintains departmental policies and procedures to meet Behavioral Health Care and organizational operational, business and strategic goals/objectives.
  • Conducts performance evaluation of professional staff.
  • Hires, trains/orients, coaches, disciplines or terminates professional staff.
  • In concert with the Chief, and department manager maximizes and manages physical, fiscal and human resources and manages/reduces associated costs.
  • Analyzes departmental volume/workload indicators and evaluates/improves utilization and productivity of staff.
  • Less than 50% of working time, may provide direct psychotherapeutic services to individual patients and/or patient groups.
  • Basic Qualifications:
    Experience
  • Minimum three (3) years of clinical experience as a staff clinician in a mental health setting.
  • Minimum one (1) year of experience in managing/supervising the development, delivery and evaluation of clinical mental health programs.
    Education
  • Master's degree in a field/discipline related to mental health such as psychology, social work, counseling, behavioral science, or psychiatric/chemical dependency nursing specialty.
  • License, Certification, Registration
  • Current CA LCSW or LMFT or license in Clinical Psychology or RN license required.

  • Additional Requirements:

  • Demonstrated knowledge of individual and/or group psychotherapeutic treatment modalities and techniques.
  • Demonstrated ability to plan, develop, implement, coordinate and evaluate/improve multi-discipline group and/or individual program for patients (children, adolescents, adults, and families).
  • Interpersonal and leadership skills.
  • Must be able to work in a Labor/Management Partnership environment.

    Preferred Qualifications:
  • N/A
  • Primary Location: California,Norwalk,Norwalk Behavioral Health 12501 Imperial Hwy. Ste Scheduled Weekly Hours: 40 Shift: Variable Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: Varies Working Hours End: Varies Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Team Leader/Supervisor Job Category: Behavioral / Mental Health Department: Psychiatry Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    About Behavioral Health, Social Services & Spiritual Care Careers

    Behavioral Health, Social Services & Spiritual Care Careers

    Backed by a committed interdisciplinary team of health care professionals, you'll provide high-quality treatment for patients with behavioral health and/or bio-psychological concerns, including those in psychological crisis.

    With the strength of our network at your fingertips, you'll be sure your patients receive prompt, appropriate referrals across our organization with no barriers to the continuity of care. Opportunities and specialty settings range from substance abuse to social work and autism to eating disorders.

    Opportunities:

    • Alcohol and Substance Abuse Counselors
    • Case Managers
    • Clinical Psychologists
    • Clinical Social Workers
    • Health Educators
    • Marriage and Family Therapists
    • Medical Social Workers
    • Psychiatric Social Workers

    Specialty Settings:

    • Addiction Medicine/Chemical Dependency
    • Autism
    • Chronic Pain Management
    • Eating Disorders
    • Employee Assistance
    • Geriatrics
    • Help Line/Psychiatric Call Center
    • Home Health
    • Hospice
    • Medical Social Work
    • Neuropsychology
    • OB/GYN
    • Palliative Care
    • Pediatrics
    • Psychiatric Emergency Team (PET)
    • Psychiatry (Adult, Adolescent & Child)
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