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Consulting Services & Project/Program Management (Non-IT)

Driving Care Initiatives

From designing and leading complex programs to analyzing and translating business capabilities into powerful solutions, your expertise helps shape the future of health care.

Business Consult/Analyst Sr

Location: Oakland, CA Job Number: 698090 Date posted: 05/17/2018
Description: Business Consulting: includes analysis/evaluation of business and/or system process and functional requirements, development of business cases, client support during system development and implementation, development and maintenance of service level agreements. Develops relationships with upstream and downstream business partners. Develops/maintains and changes business processes, and understands the business processes of assigned partners and how they relate to our functional areas. Develops and recommends changes to business processes.

Essential Functions:
  • Full use of application of standard principles, theories, and techniques.
  • Uses professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways.
  • Develops and leverages relationships with peers, supervisors and management.
  • Understand their functional area business processes and assigned area.
  • Independently initiates, investigates, documents, and analyzes client requirements in project areas such as: new/existing business operating models with innovative approaches to solutions support, market research of emerging or available product functionality and operational readiness assessment.
  • Assesses scope and impact of client business needs.
  • Develops business cases with cost, service, and benefit dimensions of proposed projects that are used at management and executive levels for funding and scope decisions.
  • Conducts and/or participates in the analysis of client business processes and functional requirements and in the preparation of appropriate documentation to communicate and validate the information.
  • Conducts workflows, process diagrams and gap analysis.
  • Identifies overlaps and related processes.
  • May assist in the development of project plans.
  • May use the associated project planning tools.



  • Basic Qualifications:
    Experience
  • Minimum three (3) years of experience, to include a minimum two (2) years in a consulting role.
    Education
  • Bachelor's degree in business/health care administration or related discipline OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.
    License, Certification, Registration
  • N/A.

    Additional Requirements:
  • Identifies and documents cross-functional and/or cross-divisional, functional requirements, workflow, information sources and distribution paths, and system/process specifications.
  • Thorough knowledge of platforms of the assigned functional area.
  • Must be able to work in a Labor/Management Partnership environment.

    Preferred Qualifications:
  • Bachelor's degree in business/health care administration or related discipline.
  • Certification or advanced qualification by third party association that matches the function or field applicable to the business discipline preferred.
  • Plans and facilitates meetings.
  • Ability to deal with ambiguity and influence cross-functional work teams in a fast-paced, matrix organizational environment.
  • Knowledge of health plan operating functions, systems and processes related to account management, pricing and underwriting.
  • Knowledge of process improvement and project management disciplines.
  • May assist in the development and delivery of enterprise-wide Underwriting training.
  • May contribute to creation of Underwriting policies, guidelines and associated job aides.
    Primary Location: California,Oakland,Kaiser Center 300 Lakeside St. Scheduled Weekly Hours: 40 Shift: Variable Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: Varies Working Hours End: Varies Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Consulting Services / Project/Program Management (Non IT) Department: Business Consulting Services Travel: Yes, 25 % of the Time
    Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
  • About Consulting Services & Project/program Management (non-it) Careers

    Consulting Services & Project/program Management (non-it) Careers

    These careers consist of Program and Project Managers, Business Consultants, Business Analysts, and Data Analysts who all work together to effect positive organizational change from the inside out.

    Join our talented team and make a difference through performing business analysis, developing business cases, providing client support during system development and implementation, managing projects, or by leading complex programs with multiple work streams.

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