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Kaiser Permanente Careers

Consulting Services & Project/Program Management (Non-IT)

Driving Care Initiatives

From designing and leading complex programs to analyzing and translating business capabilities into powerful solutions, your expertise helps shape the future of health care.

Business Consultant/Analyst Specialist

Location: Oakland, CA Additional Locations:

Empire Corporate Plaza 10740 4th St., 10740 4th St., Rancho Cucamonga,California, 91730
Kaiser Permanente Building 500 NE Multnomah St., 500 NE Multnomah St., Portland,Oregon, 97232
Regional Office - 9 Piedmont 9 Piedmont Center 34, 9 Piedmont Center 3495 Piedmont Rd. NE, Atlanta,Georgia, 30305
Administration North Building 12401 E Marginal Way, 12401 E Marginal Way S, Tukwila,Washington, 98168
Job Number: 840821 Date posted: 12/30/2019
Description:


This
individual will play a critical role in enhancing our growth efforts with the
national consulting firms (Aon, Mercer, and WTW), and positioning Kaiser
Permanente-s integrated care and coverage model as the essential sustainable
solution in healthcare.They will manage
a territory of national consultant offices with a focus on partnering with
sales, account management, and subject matter experts to:



-identify and
uncover new business opportunities;



-engage and educate
the consultant channel on Kaiser Permanente and our value proposition;



-develop and
strengthen business relationships with local office leaders, account
executives, producers, subject matter experts, and analysts;



-gather and share
intelligence and knowledge around the market, the firms, and key stakeholders
to improve KP-s ability to partner with these entities






Business Consulting: Includes analysis/evaluation of business and/or system process and functional requirements, development of business cases, client support during system development and implementation, development and maintenance of service level agreements. Develops relationships with upstream and downstream business partners. Develops/maintains and changes business processes, and understands the business processes of assigned partners and how they relate to our functional areas. Develops and recommends changes to business processes.

Essential Responsibilities:
  • Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields.
  • Uses professional concepts in accordance with company objectives to solve complex problems in creative and effective ways.
  • This job is the fully-qualified, career-oriented, journey-level position.
  • Demonstrates functional area business processes and assigned and thoroughly understands cross-functional areas.
  • Directs the analysis of enterprise-wide or very complex client needs in project areas such as new/existing business operating models, innovative approaches to solutions support, market research of emerging or available product functionality and operational readiness assessment.
  • Directs the development of comprehensive and strategic business cases with cost/benefit dimensions of proposed projects that are used at management and executive levels for funding and scope decisions.
  • Accountable for tracking and/or monitor and report for senior mgmt the results of actualization of benefits.
  • Directs/conducts the analysis of current business processes and functional requirements.
  • Prepares appropriate documentation to communicate and validate the information.
  • May develop project plans.
  • Identifies and coordinates within other project managers and implements schedule deadlines as appropriate.
  • Manages common resource demands.
  • Provides on-going project management and status reporting at all levels.
  • Provides advice and input into the project plan.
  • Basic Qualifications:
    Experience
  • Minimum ten (10) years of experience, to include a minimum three (3) years in a consulting role.
  • Minimum five (5) years of experience in a relevant environment such as a healthcare environment.
  • Education
  • Bachelor's degree in business/health care administration or related discipline OR four (4) years additional relevant experience.
  • High School Diploma or General Education Development (GED) required.
    • License, Certification, Registration
  • N/A

  • Additional Requirements:
     

     Proficiency in computer and analytic skills



      Experience creating client presentations using Microsoft
    Office programs



      Ability to articulate value proposition in a meaningful way



      Experience using effective verbal written communication
    skills and relationship building skills with internal and external partners



      Experience in strong interpersonal, presentation, and
    persuasion skills



      Demonstrated ability to navigate internal departments to
    produce positive results for clients and the company



      Proven ability to build and execute on successful engagement
    plans



      Demonstrated understanding of insurance landscape including
    competitors' products, strengths, weaknesses, and market strategies



    Demonstrated understanding of
    current/future trends in the health care industry and health insurance
    benefits, regulations related to marketing, benefits, enrollment and other
    guidelines as governed by regulatory agencies, and changes in healthcare/health
    insurance laws/regulations





    Preferred Qualifications:



     
    Bachelor's degree in health care administration or related discipline
    preferred.



     
    Certification or advanced qualification by third party association that
    matches the function or field applicable to the business discipline (such as
    AHIP or HIAA) preferred.



     
    Certification by professional society or industry group such as AHIP or
    HIAA preferred.



     
    Proficiency in computer and analytic skills



     
    Experience creating client presentations using Microsoft Office programs



     
    Ability to articulate value proposition in a meaningful way



     
    Experience using effective verbal written communication skills and
    relationship building skills with internal and external partners



     
    Experience in strong interpersonal, presentation, and persuasion skills



     
    Demonstrated ability to navigate internal departments to produce
    positive results for clients and the company



     
    Proven ability to build and execute on successful engagement plans



     
    Demonstrated understanding of insurance landscape including competitors'
    products, strengths, weaknesses, and market strategies



      Demonstrated understanding of
    current/future trends in the health care industry and health insurance
    benefits, regulations related to marketing, benefits, enrollment and other
    guidelines as governed by regulatory agencies, and changes in healthcare/health
    insurance laws/regulations
     



     




    Primary Location: California,Oakland,1800 Harrison 1800 Harrison Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 9:00 AM Working Hours End: 5:30 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Consulting Services / Project/Program Management (Non IT) Department: National Consultant Partnerships Travel: Yes, 75 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    About Consulting Services & Project/program Management (non-it) Careers

    Consulting Services & Project/program Management (non-it) Careers

    These careers consist of Program and Project Managers, Business Consultants, Business Analysts, and Data Analysts who all work together to effect positive organizational change from the inside out.

    Join our talented team and make a difference through performing business analysis, developing business cases, providing client support during system development and implementation, managing projects, or by leading complex programs with multiple work streams.

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    January 11, 2020

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