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Kaiser Permanente Careers

Communication & Public Affairs

Drive Our Reputation

We need our brand to stand out from the crowd, and our communications gurus make this possible. They are geniuses behind the bold, positive, and unique Kaiser Permanente brand. We need to add more outstanding public affairs experts to our exciting team to unleash their creativity and ensure our company's reputation accurately reflects the outstanding work we do.

Communications Specialist, Issues Management

Location: Oakland, CA Job Number: 675253 Date posted: 02/27/2018
Description: From fires and floods to communications strategy, the Communications Specialist will work on short notice crisis communications (i.e., natural disasters, technology outages, labor disruptions, etc.) and longer-term communications planning for potential issues that could impact Kaiser Permanente-s reputation. Responsible for providing complex communications consultation, communications planning, implementation and recommended solutions for multiple Kaiser Permanente programs and projects (targeting both internal and external audiences) to meet organizational brand and reputation goals.

Responsible for providing complex communications consultation, communications planning, implementation and recommended solutions for multiple Kaiser Permanente programs and projects (targeting both internal and external audiences) to meet organizational brand and reputation goals.

Essential Functions:
  • Write and edit straightforward and simple content for KP communications programs and projects including materials for newsletters, Web sites, tool kits, and other forms of internal and external communications to support clients' strategic communications requirements.
  • Proofread and coordinate production of communications materials. Ensure final placement of materials, including distribution, and provide miscellaneous follow up.
  • Update content client-specific and project Intranet web pages, plus ensure appropriate content on as required for communications practice leaders and other communications staff.
  • Function as communications assistant on programs and projects initiated by practice leaders or other communications and external relations staff by researching/collecting data, coordinating project schedules, maintaining project budgets, and numerous e-mail and database distribution lists as necessary to ensure high quality deliverables.
  • Coordinates, as needed, presentation preparations, including speeches and talking points, researching and analyzing information, planning logistics, graphic presentation and overall coordination.
  • Function as editorial and production assistant for KP/Stat, national newsletter. Proof newsletter using Associated Press and KP style guidelines.
  • Update and post content to Inside KP, national Intranet site, using skills in Macromedia Dreamweaver and Teamsite.
  • Update content for KP's Online Facts Book. Systematically contact PO departments and Regions to gather updated listings for Facts. Posts data to KPNET as necessary. Requires patience and persistence in negotiating with numerous groups to get and maintain updated information in a timely manner.

  • Basic Qualifications:
  • Minimum three (3) years of editorial experience in an administrative, communications or public affairs support role within a national complex organization or with a communications/public relations firm.
  • Bachelor's degree in journalism, communications or related field OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.
    License, Certification, Registration
  • N/A

    Additional Requirements:
  • Strong proficiency with Microsoft Office (Word, Excel, PowerPoint).
  • Excellent verbal communication, writing and editing skills.
  • Excellent organizational, project management and consulting skills.
  • Able to link organization objectives to communication planning.
  • Availability to work non-traditional hours during crises (i.e. wildfires, epidemics, etc.)
  • Working knowledge of policies, practices and systems.
  • Frequent use and general knowledge of industry practices, techniques, and standards.
  • General application of concepts and principles.
  • Full use and application of standard principles, theories, concepts, and techniques.
  • Must be able to work in a Labor/Management Partnership environment.
    Preferred Qualifications:
  • Strong writing and editing skills and prior corporate communications and issues management experience.
  • Familiarity with Associated Press and KP style guidelines.

    Primary Location: California,Oakland,Ordway One Kaiser Plaza Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: External Affairs / Relations Department: Government Relations Travel: Yes, 5 % of the Time
    Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
  • About Communications Careers

    Careers In Communications

    Communications combines numerous interrelated departments dedicated to advancing the Kaiser Permanente mission, promoting and protecting the Kaiser Permanente brand, and supporting the success of its strategy, including Corporate Communications, Issues and Brand Management, Public Relations, Media and Stakeholder Relations, Public Affairs, and more — both internally and externally.

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