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Director, Revenue Cycle Compliance

Location Oakland, California Job Number 1034167 Date posted 03/10/2022
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The primary purpose the Director, Revenue Cycle Compliance is to provide oversight and maintenance of a high-quality, effective, best practices revenue cycle/integrity compliance program to prevent and detect violations of law and other misconduct and to promote ethical practices and a commitment to compliance with applicable federal, state, and local laws, rules, regulations, and internal policies and procedures. This position plays a key role in directing and overseeing documentation, coding and billing compliance function and maintaining enterprise-wide view of revenue cycle/integrity compliance across all entities interacting with leadership in Health Information Management and Revenue Integrity/Cycle functions.

In addition to the responsibilities listed below, the position is also responsible for serving as a compliance subject matter expert related to coding functions, overseeing audit activity related to coding within all settings of care, ensuring compliance with national coding policies and procedures, ensuring that teams are educated in latest coding developments, and monitoring the accuracy and quality of coding assignments across all lines of business. Additionally, this position is responsible for approving the annual coding audit plan and ensuring alignment with business objectives, reviewing reports of audit results, setting the direction for coding and focused projects related to audit outcomes, and enforcing compliance and the Principles of Responsibility (KPs code of conduct).

Essential Responsibilities:

  • Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business needs.

  • Oversees the operation of multiple units and/or departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; and ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies.

  • Oversees company compliance activities by ensuring team members, including external business partners, provide support to internal and external stakeholders; reviewing and approving compliance activities; designing strategies for the implementation of regulations and regulatory changes; ensuring compliance activities are fully documented; and overseeing the resolution of compliance issues.

  • Directs compliance reporting efforts across multiple business functions by overseeing the evaluation and summary of compliance data, audit information, and potential risks and remedies; identifying and reporting key compliance drivers, liabilities, and performance indicators (for example, adherence to standards, incorporation of new regulations) to senior management; and developing complex presentations to convey key findings to executive leadership and external business stakeholders.

  • Directs compliance investigations across multiple business functions by overseeing the collection and analysis of quantitative and qualitative data; conducting interviews on escalated issues as appropriate; reviewing and evaluating research on key business issues; and evaluating and recommending corrective action plans for substantiated allegations.

  • Directs programs or compliance components of larger cross-functional programs by identifying and managing stakeholder contacts; assembling teams based on program needs and team member strengths; developing, analyzing, and managing program plans; negotiating and managing program schedules and resource forecasts; and managing program financials and deliverables.

  • Directs activities associated with continued regulatory compliance for multiple business functions by monitoring, interpreting, and designing strategy around regulatory changes; determining the impact of changes to the business; providing direction on implementation of changes throughout the business; and providing regulatory input before and during inspections to minimize the risks of future non-compliance.

  • Directs and oversees the implementation of compliance efforts by approving compliance requirements; ensuring the assessment of current state compliance to identify gaps and corrective actions; overseeing the analysis and development of complex compliance standards, policies and procedures, and training; and ensuring the monitoring of ongoing compliance adherence.

Minimum Qualifications:

  • Minimum eight (8) years medical coding experience.

  • Minimum four (4) years experience in a leadership role with or without direct reports.

  • Bachelors degree in Health Care Administration, Clinical, Law, Public Health, Business or related field and Minimum ten (10) years experience in health care compliance, health care operations (quality, risk, etc.), audit, finance, regulatory or public policy development, investigations, information security, or insurance/health plan governance or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.

  • AHIMA CCS certification or AAPC CPC certification.


Preferred Qualifications:

  • Six (6) years hospital coding experience.

  • Six (6) years coding audit experience.

  • Five (5) years experience working cross-functionally across departments, functions, or business lines.

  • Two (2) years experience managing operational or project budgets.

  • Three (3) years supervisory experience.

  • Masters degree in Health Care Administration, Clinical, Law, Public Health, Business or related field.

  • Certified in Healthcare Compliance (CHC) or other equivalent compliance certification.

  • RHIT/RHIA credential.

  • Risk adjustment certification.

Primary Location: California,Oakland,Ordway Additional Locations:

Kaiser Permanente Building, 500 NE Multnomah St., Portland,Oregon, 97232
Regional Admin Tower, 711 Kapiolani Blvd., Honolulu,Hawaii, 96813
Regional Office - 9 Piedmont, 9 Piedmont Center 3495 Piedmont Rd. NE, Atlanta,Georgia, 30305
Regional Office - Colorado, 10350 E. Dakota Ave., Denver,Colorado, 80247
Rockville Regional Offices, 2101 E. Jefferson St., Rockville,Maryland, 20852
Washington DC
GHC Headquarters, 320 Westlake Ave. N, Seattle,Washington, 98109
Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Director/Senior Director Specialty: Compliance General Department: Po/Ho Corp - Compl Govt Audit and Reimburse - 0308 Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.