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Sales & Marketing

Communicating the Future of Care

Continually focused on advancement and improvement, our innovative sales and marketing professionals anticipate and respond to the ever-changing demands of our customers, members, regulators, and the marketplace.

Health and Benefits Sales Manager III, CA New Sales Director

Location: Oakland, CA Additional Locations:

501 Lennon Lane 501 Lennon Ln., 501 Lennon Ln., Walnut Creek,California, 94598
Marketing Sales Service and Admin 3100 Thornton, 3100 Thornton Ave., Burbank,California, 91504
Sacramento Sales & Marketing 1545 River Park Dr., 1545 River Park Dr. Ste. 202 and 411, Sacramento,California, 95815
Xerox Building 1851 E. First St. 11th/12th Flr., 1851 E. First St. 11th/12th Flr., Santa Ana,California, 92705
Job Number: 801256 Date posted: 06/14/2019
Description:

Lead, coach & develop professional sales staff in new group sales in order to achieve membership & margin targets, continually improve performance & translate key initiatives into action. Conduct day to day Mgmt of sales team for assigned market segment. Achieve commercial new group membership enrollment forecast for assigned segment. Monitor daily performance & workflow of sales staff to deliver on expectations for quota achievement, sales pipeline development. Manage & enhance relationships w/brokers/consultants. Create new sales distribution channels & manage & enhance existing sales channels.



Essential Functions:
- Manages the efforts of direct & indirect reports,& collaborates w/provides guidance to, & influences employees, clients & matrix partners.
- Responsible for selecting, developing,& deploying staff in the most effective manner to meet assigned objectives.
- Responsible for performance Mgmt, compensation decisions, rewarding & recognizing employees,& providing on-going, regular performance feedback.
- Evaluates & provide substantial performance review input on all staff in the office.
- Effectively leverages KP's Mrg Coaching Program to support team development & sales excellence.
- Build on the use of competency based hiring practices & implement new sales executive training program.
- Formulates highly complex, effective plans consistent w/the business & competitive strategy of the organization &/or functional area. Such plans will include special broker incentives, product enhancement
& development,benefit design,pricing & sales strategies & process improvement. Identify & develop target prospects.
- Provides input, w/Reg-l & MSBD leaders,in the assessment,development & execution of business & market segment plans,including forecast & target setting activities.
- Anticipate business, marketplace & competitor dynamics & develop/implement strategies the ensure growth & mitigate adverse risks.
- Collaborates w/Business Line Leaders across the Enterprise to measure & lower acquisition costs through the implementation of best practices & shared srvs.
- Maintains relationships w/key local influencers, consultants, brokers, decision makers, & community groups that will further the local presence strategy for KP.
- Ensures a high level of srv is provided to new group customers & their consultants & brokers during the enrollment process to ensure smooth transitions to the account Mgmt team.
- Build external relationships w/key brokers & consultants to understand their perspectives & influence their buying decisions.
- Develop & manage new marketing distribution channels & enhance existing sales channels,e.g. brokers,direct,business coalitions,etc.
- Examines policy issues & strategic planning w/a long-term as well as short term perspective.
- Collaborates on the development & execution of all strategic & tactical plans to achieve growth potential & optimal business partnership in each account.
- Monitors & evaluates moderately complex plans; focuses on results & measuring attainment of outcomes.
- Develops & implements comprehensive sales plan to meet the overall business objectives for membership, revenue & margin.
- Accountable for ensuring budget for Dept/team stays allocated budget/costs targets.
- Assists in the development, population,& maintenance of program &/or region-wide relevant data & info, including competitive data, LOB financials,& ad hoc reporting.
- Responsible for funds Mgmt in order to grow or retain membership in books of business & member forecasting.
- Ensure & provide required documentation that account Mgmt activities & staff are operating as 100% compliant per state & internal regulatory guidelines.

Basic Qualifications:
Experience
- Six (6) years of experience in field sales, marketing, business development, and/or managing business to business relationships of which three (3) years must have been spent in a direct management capacity.
- Four (4) years of the above experience in the healthcare or insurance industry or sales related industry.
Education
- Bachelor's degree in marketing, finance, business administration OR four (4) years of experience in field sales, marketing, business development, and/or managing business to business relationships.
License, Certification, Registration
- N/A.


 


Additional Requirements:
- Experience using effective verbal and written communication skills.
- Experience in strong interpersonal, public presentation, and persuasion skills.
- Possesses negotiation, consulting skills with facility to interact and influence senior leaders.
- Strong analytical ability, with ability to design, track, and work toward specific measurable performance targets for self and team.
- Demonstrated strategic thinking and planning skills.
- Demonstrated understanding of health care industry and local markets for managed health care products.
- Demonstrated proficiency to interpret and communicate laws and regulations related to health care.
- Demonstrated understanding of competitor's strengths, weaknesses and strategies.


- If National Accounts, all applicable state license(s) required within 90 days of hire date, as dictated by regional requirements.


- CA Accident and Health Insurance license required within 90 days of hire date.


- If Medicare Sales Manager, no license requirement.


 


Preferred Qualifications:
- MHA, MPH, or MBA.
- Proficiency in financial/underwriting concepts and a demonstrated ability to apply these concepts.

Primary Location: California,Oakland,1800 Harrison 1800 Harrison Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Manager with Direct Reports Job Category: Sales and Marketing Department: CA New Sales Travel: Yes, 25 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

About Sales & Marketing

Careers In Sales & Marketing

Apply your sales, account management, marketing, and product development skills as a member of our high-performing team. Kaiser Permanente's unique stance as an insurance provider and care delivery organization provides the key differentiation that rests at the core of our offering. This, coupled with an unwavering commitment to health advocacy and total health, drives our marketing and sales strategies — and it's what will set your career apart from the rest.

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