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Kaiser Permanente Careers

Information Technology

IT Trainer Lead

Location: Oakland, CA Additional Locations:
Job Number: 849535 Date posted: 12/09/2019
Conducts technical computer training courses for internal staff. Uses needs assessment tools to determine effectiveness of proposed training programs. Interacts with functional organizations to develop specifications for content of courses. Prepares lesson plans including the method, media, and documentation to be presented. Instructs participants in classroom lectures. Schedules courses, registers students and marks attendance in the Learning Management System. Conducts follow up to determine applicability of course material.

This role will take the lead in developing and driving various -Empower Our People- programs that are organizational priorities aligned to our IT business strategy, primarily the IT Orientation program. The Empower Our People team focuses on building the workplace culture, professional development opportunities, and career enrichment programs to enable the people of IT. Experience in learning and development, organizational development, project management and change management along with strong consulting and facilitation skills, a pro-active, results-oriented approach, ability to collaborate and think strategically are key success factors for the role.

Essential Functions:
- Develops strategic plans for development of training curricula, professional development and technical programs.
- Assesses and analyzes training and development needs across a broad spectrum of positions- typically a large functional area or program-wide initiative.
- Consults with leaders of major constituency groups within the organization to assess, trend and analyze learning needs of employees across the region based on current and future strategic plans.
- Designs complex and original technical and non-technical training programs for employees and management.
- Delivers and facilitates customized professional level programs for employees and management.
- Oversees the implementation of agreed on training programs including coordination, budgets and effectiveness metrics.
- Serves as a master trainer providing training and coaching to trainers and learning consultants.
- Stays with current trends in learning, training and development research including theory, motivation theory and new materials, methods and techniques.
- Evaluates programs for effectiveness and desired outcomes and utilizes feedback to initiate changes, refinements and improvements.

Basic Qualifications:
- N/A
- Bachelor's degree in education, computer science or instructional design, OR four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- N/A
Additional Requirements:
- Demonstrated knowledge of and skill in the following:
- Oral communication
- Written communication
- TQM and team concepts
- Superior training/facilitation skills
- Modeling, monitoring, coaching, and crediting, as well as at empowering others and teams
- Customer Service
- Interpersonal relations
- Influence/negotiation
- Creativity/innovation
- Team building
- Teamwork
- Problem Solving
- Group process facilitation
- Group presentations
- Thorough knowledge of policies, practices and systems.
- Complete understanding and application of principles, concepts, practices, and standards.
- Demonstrates a thorough knowledge of and ability to apply adult learning theory and methods to any learning situation.
- Full knowledge of industry practices.
- Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields.
- Proficient in use of: word processing, spreadsheets & scheduling software.

Preferred Qualifications:
- Minimum eight (8) years of IT training experience.
- Prior experience with management continuity/succession planning.

- Master's degree preferred.
- Being intuitive and having ability to read people are very helpful as is ability to produce attractive visuals in preparation for training programs.
- Working knowledge of data collection, analysis and statistical techniques.

Primary Location: California,Oakland,2101 Webster 2101 Webster St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: 8:00AM Working Hours End: 5:00PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Team Leader/Supervisor Job Category: Information Technology Department: IT BIO Travel: Yes, 20 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
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Mar 9, 2019

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