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Large Group, Director of Brokerage Firms, CA New Sales

Primary Location Oakland, CA Job Number 1016474 Date posted 03/10/2022
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Please Note: Location is open to Northern or Southern CA

Lead, coach and develop professional sales staff in new group sales in order to achieve membership and margin targets, continually improve performance and translate key initiatives into action. Conduct day to day management of sales team for assigned market segment. Achieve commercial new group membership enrollment forecast for assigned segment. Monitor daily performance and workflow of sales staff to deliver on expectations for quota achievement, sales pipeline development. Manage and enhance relationships with brokers/consultants. Create new sales distribution channels and manage and enhance existing sales channels.

Essential Responsibilities:

  • Leads the team to execute established strategy.

  • Provides direction and hold staff accountable for book of business membership and margin targets.

  • Identifies resources needed for the team to achieve organizational performance goals.

  • Uses consistent enterprise-wide practices to hire the right people and provide consistent orientation.

  • Develops individual career paths and leadership opportunities for staff.

  • Evaluates and provide substantial performance review input on all staff in the office.

  • Effectively leverages KPs coaching framework to support team development and sales excellence.

  • Leads the ongoing effort to educate, inform and influence operations leadership about the marketplace. Identify and develop target prospects.

  • Provides overall direction and coordination of support resources for all Sales housed and working in their geographic area/line of business responsibility and in concert with all regions where appropriate.

  • Examines policy issues and strategic planning with a long-term as well as short term perspective.

  • Work closely with/drive cross-functional teams/initiatives across organization supporting unique business segment strategic needs to insure business needs addressed and operational efficiency/effectiveness.

  • Establishes and maintains relationships with key local influencers, consultants, brokers, decision makers, and community groups that will further the local presence strategy for KP.

  • Manage success of new, complex distribution channels including Brokers, Navigators, Assistors as well as Direct Sales channels to achieve membership, margin and market-share targets.

  • Provides input, with regional and MSBD leaders, in the assessment, development and execution of business and market segment plans, including forecast and target setting activities.

  • Anticipates key business, marketplace and competitor dynamics and develop/implement strategies that ensure growth and mitigate adverse risks.

  • Collaborates with Business Line Leaders across the Enterprise to measure and lower acquisition costs through the implementation of best practices and shared services.

  • Ensures a high level of service is provided to new group customers and their consultants and brokers during the enrollment process to ensure smooth transitions to the account management team.

  • Supports the optimization and collaboration in the development and execution of all strategic and tactical plans to achieve growth potential and optimal business partnership in each account.

  • Develops and implements comprehensive sales plan to meet the overall business objectives for membership, revenue and margin.

  • Accountable for ensuring budget for department/team stays allocated budget/costs targets.

  • Assists in the development, population, and maintenance of program and/or region-wide relevant data and information, including competitive data, financials, and ad hoc reporting.

  • Ensure and provide required documentation that account management activities and staff are operating as 100% compliant per state and internal regulatory guidelines.

Minimum Qualifications:

  • Minimum eight (8) years of experience in field sales, marketing, business development, and/or managing business to business relationships of which five (5) years must have been spent in a direct management capacity.

  • Minimum six (6) years of the above experience in the healthcare or insurance industry or sales related industry.

  • Bachelors degree in marketing, finance, business administration OR four (4) years experience in field sales, marketing, business development, and/or managing business to business relationships.

  • Accident and Health Insurance License (in location where applicable) within 3 months of hire


Preferred Qualifications:

  • MHA, MPH, or MBA.


Primary Location: California,Oakland,1800 Harrison Additional Locations:

Marketing Sales Service and Admin, 3100 Thornton Ave., Burbank,California, 91504
San Diego Sales & Marketing Admin., 8889 Rio San Diego Dr. 2nd Fl., San Diego,California, 92108
Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Director/Senior Director Department: Oakland Reg - 1800 Harrison - HP Mgr-District II - 7016 Travel: Yes, 20 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.