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Kaiser Permanente Careers

Human Resources & HRIS

Empowering People to Improve Health

At Kaiser Permanente, our organization is all about people — as individuals and as a team. We may be 200,000+ employees and physicians strong, but we act as one when it comes to empowering our members, colleagues, and communities to achieve their goals.

Lead Organizational Effectiveness, Change Management Consultant - 2 Year Duration

Location: Oakland, CA Additional Locations:
Job Number: 761454 Date posted: 01/08/2019

2 year Durational FTE Lead Organizational Effectiveness Consultant will support change management activities across Marketing Transformation consulting across the Future State Content Operating Model, Technology Alignment, and Digital Ecosystem/consumer selling workstreams.Provides consulting services for a broad array of organizational areas. Develops organizational strategies and designs to meet current and future demands on the business. Leads and directs large-scale organization change efforts impacting multiple levels of stakeholders throughout the organization. Provides systemic solutions to implement, sustain, and optimize changes across the Program. Utilizes and provides leadership to a network of Organization Effectiveness, Organization Development, and/or Organization Change Management practitioners to design and implement solutions across the Program.

Preferred & Ideal:

  • Responsibilities include, for each workstream, helping to develop and update change management strategies and plans, communication plans and development of change management communications, consultation on organizational design and change implementation, and operational readiness framework. 
  • This role will work closely with the Director of Change Management and workstream leads to execute on the responsibilities. This role will also provide facilitation, coaching, and training as needed in order to enable transformation efforts.

Essential Functions:

- Provides organization effectiveness consulting services for strategic initiatives within assigned function or region.
- Serves as organization strategy and change consultant and content expert to leadership.
- Develops project structure, approach and work plan.
- Designs, develops, directs, and delivers organization change, organization design, and organization strategy programs.
- Provides coaching to senior leadership on organization-related issues.
- Provides change management strategies and tactics to enhance effective implementation of organization initiatives.
- Leads committees and work groups charged with implementing organization, department, or unit level improvement strategies.
- Monitors and measures effectiveness of change programs delivered.
- Works on assignments of large scope and complexity, impacting multiple functions or regions.
- Makes recommendation for process improvements and/or enhancements.
- Requires very complex planning to coordinate with other departments or resources.
- Provides leadership and mentoring to more junior OE consultants.

Basic Qualifications:

- Minimum twelve (12) years of relevant experience in organization change, organization design, performance improvement, and/or benefits realization.
- Master's degree in business administration, organization development, human resources management, or related field, OR six (6) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- N/A


Additional Requirements:
- Experience leading large project teams (up to 50 people) through complex change programs.
- Working knowledge of/experience with at least three (3) of the following functional areas: information technology, finance, sales and marketing, and operations.
- Demonstrated knowledge of business operations, management practices and principles, and human resources management trends and practices.
- Demonstrated ability to conduct and interpret quantitative/qualitative analysis.
- Demonstrated competency in large group facilitation and project management.
- Ability to analyze and synthesize complex qualitative and quantitative date.
- Demonstrated ability to identify and implement innovative approaches.
- In-depth knowledge of policies, practices and systems.
- Regularly contributes to the development of new concepts, techniques, and standards.
- Frequently contributes to the development of new approaches and methods.
- Employs expertise as a generalist or specialist.
- Expert knowledge of industry practices.
- Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of all related fields.
- Must be able to skillfully communicate with all Project Team Members, as related to all aspects of the project.
Demonstrated knowledge of and skill in the following:
- Oral communication
- Written communication
- Development of summary-level presentations
- Superior facilitation skills
- Coaching of managers
- Customer Service
- Interpersonal relations
- Influence/negotiation
- Creativity/innovation
- Conflict resolution
- Assessment and feedback
- Team building
- Teamwork
- Leadership
- Must be able to work in a Labor/Management Partnership environment.


Preferred Qualifications:
- Health care or health insurance knowledge preferred.

Primary Location: California,Oakland,Kaiser Center 300 Lakeside St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 9:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Human Resources / HRIS Department: Direct Marketing Travel: Yes, 10 % of the Time

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