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Manager Genetic Clinical Services

Primary Location Oakland, California Worker Location Onsite Facility Oakland Mosswood Medical Offices Job Number 1239401 Date posted 11/29/2023
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Sign-On Bonus eligible position: 10% of Base Salary

Job Summary:

Manages the regional/sub-regional genetic operations/programs of the clinical services. Ensures high quality and cost effective accessible patient care services. Monitors the competency of staff, budget, quality of work and service levels. Acts as liaison with other clinical services and regulatory agencies.

Essential Responsibilities:

  • Develops, implements and ensures high quality and cost effective clinical genetics services. Develops and monitors the quality assurance program, assesses clinical services developmental needs for short and long range plans.

  • Manages human resources. Hires, orients, coaches, evaluates and facilitates conflict resolution for clinical genetics staff, including genetic counseling supervisor/genetic counselors, support staff, computer administrator. Identifies opportunities for growth and provides additional training.

  • Serves as liaison between genetics clinical services and other business and operational departments such as business office, data communications, patient registration, and other clinical departments.

  • Develops and monitors the clinical services budgets and staffing plan. Identifies opportunities to reduce costs, change staffing mix, and improve services. Ensures staff complies with established policies and procedures, federal, state and local requirements.

  • Manages the departments clinical caseload. Ensures accessibility and timely services. Provides clinical expertise for the more complex cases. Identifies service and operational problems and issues.

  • Provides project management support to identify research, develop and implement solutions. Oversees the implementation of new services, procedures, and computer systems and changes. Ensures programs are in compliance with federal, state, and local requirements.

  • Coordinates programs between departments and services. Creates and maintains department trends and statistics. Identifies areas which require additional support to better service their clients.

  • Provides genetic counseling services for all areas of medical genetics, including pediatric, prenatal, adult, and cancer referrals. Assesses recurrence risks and recommends medical or genetic testing based on analysis off the risk, benefit, and cost. Ensures membership service complaints are investigated and action taken.

  • Participates in the development of regional clinical policies and procedures, and administers programs. Develops and manages departmental safety regulations and training.

  •  Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

Basic Qualifications:

  • Minimum five (5) years of experience as a genetic counselor.


  • Masters degree in Genetic Counseling.
License, Certification, Registration
  • Genetic Counselor License (California) required at hire
  • Genetic Counselor Certificate
  • National Provider Identifier required at hire
Additional Requirements:

  • Computer experience required.
  • Demonstrated knowledge of federal, state, and local requirements.
  • Demonstrated program management skills required.
  • Demonstrated strong interpersonal communication skills.
  • Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:

  • Previous supervisory/management experience preferred.
Primary Location: California,Oakland,Oakland Mosswood Medical Offices Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee Job Level: Manager with Direct Reports Department: Oakland Hospital - Genetics-Counseling - 0206 Pay Range: $148200 - $191730 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: No On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest