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Consulting Services & Project/Program Management (Non-IT)

Driving Care Initiatives

From designing and leading complex programs to analyzing and translating business capabilities into powerful solutions, your expertise helps shape the future of health care.

Program Manager IV- Transgender Services

Location: Oakland, CA Additional Locations:
Job Number: 724476 Date posted: 08/01/2018

Designs and leads programs associated with strategic business issues and opportunities. Manages specific aspects of one or more programs, or multiple aspects of a single program within the organization. Leads small to midsize work streams of a large program. Leads moderately complex work streams. This job family is intended for use in non-clinical/non-hospital settings. Leads challenging, large, complex work streams including cross-functional work streams with considerable program impact. Provides advanced knowledge to senior management and support staff regarding plan specifications and program processes.

Essential Responsibilities:

  • Manage the overall priorities and objectives of the team so that time and resources are focused on the key areas.

  • Routinely consulted by junior Program Managers regarding all aspects of program planning and scoping; forecast and plan future resource needs in order to ensure program success.

  • Review and evaluate analyses identifying the contributing factors of business value for programs and KP.

  • Analyze complex work processes (involving multiple components/ participants) for improvement opportunities.

  • Consider program interdependencies across multiple programs or program work streams.

  • Anticipate key business issues, and implement comprehensive recommendations to achieve desired outcome.

  • Create new or adapt existing analytical methods and tools to solve problems.

  • Define alternative / compromise solutions that address others' fundamental concerns and impacts on long-term relationships.

  • Anticipate and define barriers to change with client.

  • Devise plans to address change barriers and ensure client acceptance of the change process.

  • Anticipate potential snags in process workflow and be ready with contingency plans.

  • Anticipate and plan for objections while meeting with key players to test recommendations.  Intentionally build relationships across the organization to gain buy-in and move initiatives forward.

  • Define and articulate strategies and changes based on their impact on customer/member satisfaction.

  • Provides guidance around selecting the best team members for a highly complex programs.

  • Lead the program performance review process. Lead the development / delivery of education and training programs.

  • Identify emerging topics and direct team members to subject matter expert contacts; participate in developing new tools and capabilities.

  • Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevalute and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

  • Basic Qualifications:


  • Minimum twelve (12)  years of program management experience.

  • Education

  • Master's degree or related field, OR six (6) years of experience in a directly related field.

  • High School Diploma or General Education Development (GED) required.

  • License, Certification, Registration

  • N/A

  • Additional Requirements:

  • Must be able to work in a Labor/Management Partnership environment.

  • Preferred Qualifications:

  • N/A
  • Primary Location: California,Oakland,1950 Franklin 1950 Franklin Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon-Fri Working Hours Start: Variable Working Hours End: Variable Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Manager with Direct Reports Job Category: Consulting Services / Project/Program Management (Non IT) Department: Specialty Services Travel: Yes, 10 % of the Time

    About Consulting Services & Project/program Management (non-it) Careers

    Consulting Services & Project/program Management (non-it) Careers

    These careers consist of Program and Project Managers, Business Consultants, Business Analysts, and Data Analysts who all work together to effect positive organizational change from the inside out.

    Join our talented team and make a difference through performing business analysis, developing business cases, providing client support during system development and implementation, managing projects, or by leading complex programs with multiple work streams.

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