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Kaiser Permanente Careers

Communication & Public Affairs

Drive Our Reputation

We need our brand to stand out from the crowd, and our communications gurus make this possible. They are geniuses behind the bold, positive, and unique Kaiser Permanente brand. We need to add more outstanding public affairs experts to our exciting team to unleash their creativity and ensure our company's reputation accurately reflects the outstanding work we do.

Public Affairs Representative, Community Relations

Location: Oakland, CA Job Number: 904745 Date posted: 01/14/2021

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Establishes and maintains positive working relationships with community, business groups, government agencies and KP facility leadership. Provides PA support to KP facilities, including communications and event planning. Builds key partnerships in the communities that support KP's community benefit, community relations and marketing objectives. Sets own daily priorities to meet goals and objectives developed under the direction of the Public Affairs Director. Enhances KPs image in the community by developing and promoting program and region-wide community relations, community benefit, government relation programs, which demonstrate the organization's commitment to its social mission. This is the second job in a three level Public Affairs generalist ladder. At this level, the representative contributes to projects of complex and diverse scope that require in-depth analysis. Representative manages projects within defined parameters and exercises judgment within generally defined practices and policies.
Essential Functions:
- Represents KP in the communities we serve and represents Public Affairs in the facilities. Analyzes, interprets and develops solutions for complex internal and external issues and projects in support of KP's PA and organizational objectives. .
- Provides communication support for key projects, activities and issues for facilities as needed. Supports the implementation of communications initiatives, strategies and tactics to promote KP organizational messages to key internal and external audiences. Develops work plans, produces deliverables and coordinates with other stakeholders. Develops collateral materials and implements programs specific to issues and projects.
- Develops and maintains relationships with community groups, business groups, schools and local government officials/staffs including city, county and district offices. Identifies opportunities for new partnerships and programs with internal and external groups. Facilitates active participation among KP staff and physicians in community volunteer opportunities for KP- sponsored events
- Assists in supporting community benefit programs. Coordinates and oversees events including VIP visits, health fairs, community events, job shadowing, internal campaigns and initiatives.
- Supports the implementation of philanthropic strategies to improve community health as well as growth and initiatives for member retention.

Secondary Functions:
-Coordination of internal department communication and project requests.  
-Will also provide administrative support to Public Affairs Director and Team.  
-Has demonstrated relationship facilitation capacity with external partnerships.

Basic Qualifications:
- Minimum three (3) years of experience in community relations, community health, communications and/or public relations.
- Bachelor's degree in public health, public relations/communications or related field OR four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- N/A
Additional Requirements:
- Significant understanding of the health care environment and local government policy issues.
- Established ties to the communities KP serves.
- Excellent written and verbal presentation and interpersonal skills.
- Excellent project management, organization and consulting skills.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Master's degree preferred.

- Coordination of internal department communication and project requests.  Will also provide administrative support to Public Affairs Director and Team.  Has demonstrated relationship facilitation capacity with external partnerships.

Primary Location: California,Oakland,Oakland Hospital Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee Job Level: Individual Contributor Job Category: External Affairs / Relations Department: Public Affairs Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

Learn About Communications Careers

Careers In Communications

Communications combines numerous interrelated departments dedicated to advancing the Kaiser Permanente mission, promoting and protecting the Kaiser Permanente brand, and supporting the success of its strategy, including Corporate Communications, Issues and Brand Management, Public Relations, Media and Stakeholder Relations, Public Affairs, and more — both internally and externally.

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