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Health Care & Hospital Operations

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Regional Director Strategy & Programs -Desktop Medicine

Location: Oakland, CA Additional Locations:
Job Number: 785738 Date posted: 04/12/2019

The TPMG Regional Director Strategy & Programs works directly with a variety of medical group and hospital leaders including TPMG Regional Medical Directors; Patient care, risk and safety leaders; as well as with TPMG Associate Executive Directors to provide strategic oversight to region-wide programs and initiatives. The Regional Director will have broad responsibility for leading and/or partnering on initiatives, programs, and innovations that promote operational excellence, care experience, and joy in practice in outpatient, hospital and/or continuum settings. This position requires coordination of efforts and daily interface with regional KFH/P leadership as well as medical center TPMG and KFH/P leadership.  

Essential Responsibilities:

  • Accountable for advancing areas of regional strategic priorities for multi-service lines and various programs to ensure alignment with total performance goals.

  • Participates in the development and refinement of joint TPMG and KFH/P strategies and long-term strategic plan for outpatient, hospital and continuum areas.

  • Shares accountability for developing and implementing region-wide approaches and solutions to improve the performance of key areas of operations.  

  • Provides operational leadership and consultation to TPMG & KFH/P executive leadership and service area leadership for outpatient, or hospital and/or across the continuum of care.

  • Provides leadership, operational expertise, and/or counsel to regional TPMG and joint operational committees and forums.

  • As a member of the regional leadership team, shares accountability for ensuring the execution of Northern California's strategy in the areas of total performance, operational excellence, exceptional care experience and joy and meaning in practice.

  • Represents TPMG interests through partnership in regional and program-wide committees and initiatives and partners with KFH/P leadership to ensure alignment with strategic goals and objectives.

  • Monitors and assess external environment and internal trends and practices.  Adopts and implements market-leading and internal best practices where applicable.  Recommends adjustments to operations to meet the changing business and market conditions.  

  • Identify, define, test, and evaluate opportunities for transformative changes in practice and operations.

  • May manage team of directors, managers, as well as subject matter experts.

  • Responsible for orientation and/or coaching of physicians in regional leadership roles.

  • Basic Qualifications:


  • Minimum five (5) years of general management experience in a complex multi-faceted healthcare setting required.

  • Education

  • Master's degree or higher in health care, hospital, business, or public administration or related field required.

  • License, Certification, Registration

  • N/A.

  • Additional Requirements:

  • Previous experience working with a large physician group practice managing through influence and collaboration.

  • Knowledge of applicable federal and state laws and regulations related to the healthcare industry.

  • Must be able to work in a Labor/Management Partnership environment.

  • Preferred Qualifications:

    • TPMG leadership experience.  AMGA experience a plus.

    • Three to five years of operational experience in primary care or other medical center operations experience.

    • A champion of innovation and change.  Track record in developing/implementing innovative programs. 

    • Track record in successfully developing and implementing innovative programs and large system-wide advancements in healthcare; demonstrated experience bringing a concept from idea to impact.

    • Prior experience leading and managing in a complex union/management environment.

    • Interest and affinity for virtual medical care. 

    • Ability to collaborate with multiple interdisciplinary teams leading cross-functional projects.

    • Evidence of effectively communicating vision, organizational strategy, goals and setting clear direction.

    • Demonstrated experience in collaborating with physicians and physician leadership and working with multiple teams and across functions to coordinate efforts to achieve operational excellence.

    • Demonstrated experience and results in quality and performance improvement/LEAN programs.

    • Strong management and influence skills. Experience in creating, growing/developing teams and working through direct reports to achieve results.

    • Experience in the areas of strategic planning, fiscal management, quality improvement, project management, human resources management, and compliance.

    • Strong understanding of local and regional operations, as well as technology integration with operations.

    • Success in implementing setting strategic goals, achieving goals, understanding levers for operational excellence.

    Primary Location: California,Oakland,1950 Franklin 1950 Franklin Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 4:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Director/Senior Director Job Category: Healthcare / Hospital Operations Department: NCAL Med Group Travel: Yes, 15 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    About Health Care & Hospital Operations Careers

    Health Care & Hospital Operations Careers

    Envision the future, inspire change, and deliver results. Put your talents to work not just at a powerful business, but at an organization dedicated to empowering the health and well-being of millions. As a valued member of the Kaiser Permanente team, your visionary and strategic contributions are especially vital to our success. Come drive change within the organization and across the future of health care.

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