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Release Manager IV

Primary Location Oakland, CA Job Number 1224232 Date posted 11/29/2023
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The successful candidate will be expected to learn both Affordable Care Act (ACA) and Medicare Advantage (MA) rules and limitations regarding claims/enrollment submission to CMS.  This knowledge will be used to create test cases, review previous test cases for reusability, review IT-developed test cases for appropriateness and accuracy, and influence business owners regarding prioritization of test cases.  In addition, they may review test evidence for completeness and answer general questions for business testers.

Responsible for employing standard release management processes, methods and techniques to ensure successful completion of the optimal deployment of repeatable technology related release packages into the production environments of existing software and technology products. This includes system upgrades or implementations. Releases can vary from small enhancement only releases to multifunction technical improvements, defect remediation and Commercial Off the Shelf (COTS) vendor software. Releases can be as small as 100 to 200 day's of capacity and as large as 2000-25000 day's of capacity spanning enterprise level releases. Working with Master Schedules release managers are accountable for delivering releases in predictably timeframes, within budget and timelines in an efficient manner with controlled risk levels, providing predictable outcomes to a broad variety of customers. Release Managers engage clients and functional peer groups in information gathering research, issue identification and management, and change management/acceptance. The Release Manager has the overall responsibility for planning, organizing, and integrating cross-functional software product releases to deliver specific measured changes into the production environment on behalf of the business sponsors.

Essential Functions:

• Release planning: Responsible for planning and conducting release kickoff meetings, defining release scope, facilitating technical/operational requirements identification, developing detailed release plans, release budget or anticipated savings, and establishing a framework for the management of on-going release activities.
• Release execution and readiness: Manages the release management process, including leading release meetings. Oversees release activities such as documenting issues, action items, user requirements, or deliverables from release meetings. Manages a variety of release related activities, including: updating release schedules and plans, release communications, budget tracking, etc. Accomplishes all work within established methodologies and standards.
• Issues management: Identifies and tracks release issues, resolving issues where possible or escalating to higher management when needed. Assesses and manages risks and drives mitigation activities.
• Change management: Influences and gains commitment to change. Partners with clients and release team members to drive communications and change management activities for each release deliverable. May be responsible for participating in the development of communications and change management materials.
• Business and process improvement: Identifies opportunities for business or process improvement; makes associated recommendations as appropriate.
• Business Case development: Leads business case development and benefits realization tracking.
• Customer Service: Actively engages clients through all phases of the release life cycle, ensuring client satisfaction through timely communication and consistent completion of deliverables within communicated timeframes.

Basic Qualifications:
- Minimum eight (8) years of experience with dedicated release management using industry standard release management tools and techniques.
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- N/A
Additional Requirements:
- Microsoft Project Plan - release plan creation and maintenance and conceptualization of release components and deliverables.
- Ability to facilitate release planning meetings to articulate release components and deliverables with high level audiences.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Bachelor's degree, OR four (4) years of experience with release management, mathematics or industrial engineering or software related coursework preferred.

Primary Location: California,Oakland,Ordway Additional Locations:

East Annex - Parsons, 75 N. Fair Oaks Ave., Pasadena,California, 91103
Kaiser Permanente Building, 500 NE Multnomah St., Portland,Oregon, 97232
Regional Office - 9 Piedmont, 9 Piedmont Center 3495 Piedmont Rd. NE, Atlanta,Georgia, 30305
Rockville Regional Offices, 2101 E. Jefferson St., Rockville,Maryland, 20852
Waterpark I, 2500 S. Havana St., Aurora,Colorado, 80014
California Service Center - Rio S.D., 8954 Rio San Diego Dr., San Diego,California, 92108
Renton Administration - Adams, 2921 Naches Ave. SW, Renton,Washington, 98057
Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Individual Contributor Department: Po/Ho Corp - Risk Adj Data Mgt Integrity - 0308 Pay Range: $133800 - $173140 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: No At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest