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Consulting Services & Project/Program Management (Non-IT)

Driving Care Initiatives

From designing and leading complex programs to analyzing and translating business capabilities into powerful solutions, your expertise helps shape the future of health care.

Senior Consulting Associate - Quality and Operations Support

Location: Oakland, CA Job Number: 683172 Date posted: 07/11/2018
Description: Manages mid-size consulting engagements or moderately complex projects /engagements including projects within a facility or functional area up to multi-functional / cross regional work-streams within a nationally driven initiative.

Essential Responsibilities:
  • Manages project scope. Works with the project team to put appropriate processes in place to ensure project deliverables are completed on time. Leads team to achieve project deliverables and goals.Develops risk management plans and creates risk mitigation strategies. Facilitates process design or re-design engagements using appropriate process methodologies, tools and techniques.
  • Conducts background research, performs analysis, and develops input for strategic planning in collaboration with engagement teams. Leads client teams through problem discovery and root cause analysis. Facilitates cross-functional problem solving using appropriate best practice processes and techniques. Facilitates meetings and/or conference calls to seek understanding and agreement using specific techniques. Follows a solution development process.
  • Ensures the alignment of requirements and solution alternatives with client objectives. Develops business cases. Presents summaries of analysis and research to sponsors and clients.
  • Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.


  • Basic Qualifications:
    Experience
  • Minimum two (2) years of analytical and/or consulting experience.
    Education
  • Bachelor's degree in business administration, economics, health care administration, operations research, public health administration, or other related field OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.
    License, Certification, Registration
  • N/A


    Additional Requirements:
  • Demonstrate ability to conduct and interpret quantitative/qualitative analysis.
  • Advanced computer skills and knowledge of data systems.
  • Must demonstrate effective consulting and project management skills.
  • Specific expertise required as specified.
  • Must be able to work in a Labor/Management Partnership environment.


    Preferred Qualifications:
  • Minimum two (2) years of analytical and/or consulting experience in healthcare services preferred.

  • Master's degree preferred.

    Primary Location: California,Oakland,1800 Harrison 1800 Harrison Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Entry Level Job Category: Consulting Services / Project/Program Management (Non IT) Department: Quality and Operations Support Travel: No
    Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
  • About Consulting Services & Project/program Management (non-it) Careers

    Consulting Services & Project/program Management (non-it) Careers

    These careers consist of Program and Project Managers, Business Consultants, Business Analysts, and Data Analysts who all work together to effect positive organizational change from the inside out.

    Join our talented team and make a difference through performing business analysis, developing business cases, providing client support during system development and implementation, managing projects, or by leading complex programs with multiple work streams.

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