Skip to Main Content

Kaiser Permanente Careers

Consulting Services & Project/Program Management (Non-IT)

Driving Care Initiatives

From designing and leading complex programs to analyzing and translating business capabilities into powerful solutions, your expertise helps shape the future of health care.

Social Health Interventions Lead - Community Health

Location: Oakland, CA Additional Locations:
Job Number: 847452 Date posted: 11/27/2019

Have you always
wanted to solve social issues and make a positive impact on the health of
millions? Passionate about meeting the social needs of our members and
communities, the Social Health Interventions Lead will provide strategic and
tactical leadership for highly visible and complex efforts to plan, launch and
scale efforts to provide social resources for our members. This role will
be part of the team that will think big, long-term, and drive execution to
achieve a vision of creating more healthy years for our members and communities
we serve. The ideal candidate for this position thrives on being bold,
human-centered, and outcomes-focused, and is skilled at leading team members
working at different levels and across various departments and functions to
achieve common objectives.

Responsible for the management and
leadership of a range of process improvement and process management activities.
Activities managed include planning, performing, and implementing process
improvement initiatives, in addition to ownership of operational processes.
These initiatives may represent one portion of a larger project, or may
represent a standalone initiative or function within a work group or
department. Process management functions may include data gathering and
analysis, best practice research, process mapping, developing and recommending
alternatives for improvement, developing performance metrics, obtaining
leadership or stakeholder agreement, implementing improvements, and monitoring
post-process improvement initiative performance to updated standards.
Activities are undertaken and executed in support of organizational goals and
are accountable for providing business process solutions to meet internal and
external customer expectations.

Essential Responsibilities:

Resource Management:
Manages in very complex organization(s) the efforts of direct and indirect
reports, and collaborates with, provides guidance to and influences employees,
clients and matrix partners.

Responsible for
selecting, developing, and deploying staff in the most effective manner to meet
assigned objectives. Responsible for performance management, compensation
decisions, rewarding and recognizing employees, and providing on-going, regular
performance feedback.

Partnership & Planning: Formulates complex, effective strategies consistent
with the business and competitive strategy of the organization and/or
functional area. Examines policy issues and strategic planning with a long-term
as well as short term perspective. Determines objectives and sets priorities;
anticipates potential threats or opportunities and vets them within the
organization and with the client as appropriate.

Change Management
& Innovation: Proactively engages client leaders and matrix partners to
actualize change initiatives. Develops and/or encourages new ideas/approaches.
Establishes procedures and practices which promote the adoption of appropriate
solutions and sustainability of desired results in complex environments. Uses
efficient and cost-effective approaches to integrate technology into the
workplace and improve program effectiveness. Develops strategies using new
technology to enhance decision making. Understands the impact of technological
and process changes on the organization.

Results & Accountability: Ensures that
effective controls are developed and maintained to ensure the integrity of the
organization. Takes corrective action, as appropriate. Ensures that performance
is aligned with mission, goals and outcomes and is completed within established
timeframes. Monitors and evaluates complex plans; focuses on results and
measuring attainment of outcomes. Has budget accountability.

Basic Qualifications:


Minimum three (3) years of management experience.

Minimum eight (8) years of process and/or project
management, consulting, or related business experience.


Bachelor's degree OR four (4) years of experience in a
directly related field.

High School Diploma or General Education Development (GED)


Additional Requirements:

Must be able to work in a Labor/Management Partnership


Preferred Qualifications:

 Master of Public Health (MPH).
Master of Public Administration (MPA).

launching and scaling (2 or more) member level interventions in clinical and/or
health plan setting.

building business case to support interventions, able to interface with senior
regional and local leaders from both medical groups & health plan.

Care industry experience.

working in a multi stakeholder environment.

ability to effectively communicate.

to manage tension between speed, scale, rigor, and multi-stakeholder buy-in.

expertise with Social Health ideal.

of process management/improvement, methodologies preferred.

plan management knowledge preferred.


Primary Location: California,Oakland,Ordway One Kaiser Plaza Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Manager with Direct Reports Job Category: Consulting Services / Project/Program Management (Non IT) Department: Community Health Travel: Yes, 25 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

About Consulting Services & Project/program Management (non-it) Careers

Consulting Services & Project/program Management (non-it) Careers

These careers consist of Program and Project Managers, Business Consultants, Business Analysts, and Data Analysts who all work together to effect positive organizational change from the inside out.

Join our talented team and make a difference through performing business analysis, developing business cases, providing client support during system development and implementation, managing projects, or by leading complex programs with multiple work streams.

Glassdoor Logo

See What People are Saying About Working at KP

Mar 26, 2019

"The best job I have ever had!"

Glassdoor Ratings

Current Employee - Senior Project Manager in Oakland, CA

  • Recommends
  • Positive Outlook
  • Approves of CEO

I have been working at Kaiser Permanente full-time for more than a year


Real focus on creating higher quality, more affordable healthcare. Talented coworkers and great mentors. Fabulous benefits.Full Review

More Kaiser Permanente Ratings & Reviews (5,917)

to Our

Kaiser Permanente has been named one of the 2019 Best Places to Work. Check out what our employees like best about working at KP!

glassdoor 2019 Best Places to Work - Employees' Choice

Our Events

Come introduce yourself to a member of the Kaiser Permanente team at an upcoming career or professional event. We look forward to meeting you in person.

Recently Viewed Jobs

You do not have any recently viewed jobs.

Join Kaiser Permanente's Talent Network

Please fill out the fields below and click "Join Now" to receive information about opportunities that relate to your selections.

Interested InSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

Interested in internships or early career opportunities? Click here to join our University Talent Network. Are you a Veteran? Click here to join our Military Talent Network.