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Kaiser Permanente Careers

Human Resources & HRIS

Empowering People to Improve Health

At Kaiser Permanente, our organization is all about people — as individuals and as a team. We may be 200,000+ employees and physicians strong, but we act as one when it comes to empowering our members, colleagues, and communities to achieve their goals.

Senior Labor Relations Representative

Location: Pasadena, CA Additional Locations:
Job Number: 786483 Date posted: 04/11/2019
The Senior/Labor Relations Representative is responsible for implementing the Region's labor relations strategy and assisting the Business Units in meeting their business objectives and initiatives. To accomplish this, staff are organized to: Negotiate, Implement and Administer Labor Agreements, ensuring the attainment of Region and Business Unit objectives. Manage and Integrate the case handling and resolution of grievances, including those where EEO Agency Charges, EEO Internal Complaints and Worker's Compensation disputed claims for the assigned Business Unit(s) are also present. Develop labor relations strategies and approaches and provide Labor Relations consultation regarding the HR implication to achieve client's business objectives by negotiating and implementing changes which affect represented employees as a member of Project Support Teams.

Essential Responsibilities:

  • Provides labor relations expertise and consultation to management throughout the Southern California Region and to Program Office on a wide range of complex and sensitive labor relations issues.

  • Assumes key leadership role in major change initiatives impacting represented and unrepresented employees.

  • Analyzes Business Unit needs.

  • Anticipates potential barriers due to union, contractual or legal constraints.

  • Acts quickly to generate alternative approaches or strategies.

  • Provides long-term and broad views regarding labor implications of business decisions.

  • Plans, creates and implements strategies to attain goals.

  • Negotiates labor agreements to support organizational initiatives - to include wage and economic forecasting and trending, analysis and development of management proposals, economic recommendations for CEO's approval, and timely implementation of negotiated provisions.

  • Serves as spokesperson and advocate for the Employer in the Regional Dispute Resolution Step of the Grievance Procedure, Mediations, Boards of Adjustment, and assists Legal Counsel in Arbitration.

  • Assumes a leadership role in Joint Labor/Management endeavors.

  • Educates unions on change initiatives and develops strategies to gain Union support.

  • Develops and maintains positive relationships with Union leadership.

  • Proactively obtains Union participation in implementation of business initiatives.

  • Ensures Union is kept abreast of organizational changes and initiatives.

  • Ensures thorough case management to minimize liability and achieve fair and appropriate outcomes to disputes.

  • Coordinates case resolution for those disputes which surface in multiple arenas (e.g., EEO, W/C, law suits, etc.).

  • Basic Qualifications:


  • Minimum five (5) years of Human Resources Generalist experience, of which a minimum of three (3) years must include labor relations and compensation/costing experience in a multi-unionized environment.

  • Education

  • Bachelor's degree required, OR four (4) years of experience in a directly related field.

  • High School Diploma or General Education Development (GED) required.

  • License, Certification, Registration

  • N/A

  • Additional Requirements:

  • Journey level experience as a Chief Negotiator.

  • Experience must demonstrate a successful track record in increasingly responsible roles.

  • Working knowledge of applicable State and Federal laws and the NLRA.

  • Demonstrated experience in leadership, conflict resolution skills.

  • Effective interpersonal skills with ability to influence decisions in a diverse environment.

  • Proven ability to make sound judgments on complex HR and business issues.

  • Excellent verbal and written communications skills.

  • Must be able to work in a Labor/Management Partnership environment.

  • Preferred Qualifications:

  • Bachelor's degre in business administration, human resources or related field preferred.
  • Primary Location: California,Pasadena,Regional Offices-Walnut 393 E. Walnut St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Human Resources / HRIS Department: Labor Relations Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

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