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Senior Medical Staff Coordinator - Full-time Day Shift (Pasadena, CA)

Location: Pasadena, CA Job Number: 927440 Date posted: 01/05/2021

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Under minimal supervision, initiates the appointment/credentialing & reappointment/recredentialing process, compiling & processing data in compliance w/ local, regional, state & federal accreditation requirements. Ensures thorough & timely verification of Licensed Independent Practitioner's (LIP) & Allied Health Professional Staff (AHP) credentials & privileges according to local & regional medical staff services policies & procedures for practitioners in both the hospital and/or ambulatory settings. Provide medical staff service support services to professional staff by supporting professional staff committee meetings, initiating the proctoring function, tracking of residents/medical students & acting as a resource for physicians, allied health professionals, medical center leadership & patients. Completes specific time-limited project assignments as delegated by Director of Medical Staff Services or Senior Medical Staff Coordinator.

Essential Functions:

- Audit practitioners' credentialing and recredentialing files to ensure all required elements are in place & in accordance w/ Regional policy, regulatory & accrediting agency requirements, prior to committee review & approval.

- Provide assistance in training of credentialing staff as required or applicable.

- Serves as a resource to the Medical Staff Coordinators on issues regarding credentialing for physicians & allied health professionals.

- Provide reports & status updates to regional medical staff offices or involved parties to ensure compliance. 

- Support committees as assigned.

- Ensure consistent documentation & complete verification of practitioner (LIP/AHP) credentials.

- Provide required documentation to Chiefs of Service, Department Administrators, Medical Center Leaders & Committee Chairs/Members, as appropriate.

- Process credentials applications, initial & recredential.

- Process all applications for appointment/credentialing, reappointment/recredentialing via the local & regional medical staff/credentialing policies & procedures.

- Initiate investigation into applicant's background, education & experience through use of on-line systems, written correspondence, telephone inquiries & printed reference guides & reports.

- Process all applications for appointment/credentialing, reappointment/recredentialing via the local & regional medical staff/credentialing policies & procedures.

- Partner w/ all necessary staff to ensure an integrated, timely, consistent product. 

- Collaborate w/ professional physician recruiters to monitor recruitment status of candidates to ensure timely credentialing prior to employment.

- Maintains computerized database of practitioner data for use in the medical staff service program to assure data for all credentialed & privileged practitioners is consistently accurate & current. 

- Implements an efficient & effective communication system for transmission of electronic practitioner data to other users in the medical center for information (i.e., practitioner-specific privilege look-up for patient care units).

- Implements an efficient & effective communication/transmission system of shared data to regional or other local sites to facilitate timely approval for professional staff appointment or approval to participate w/ in Southern California Region.

- Assume other duties as directed.
 Basic Qualifications:
- Five (5) plus years of experience w/ credentialing in a hospital or ambulatory setting. 
- AA degree or equivalent experience.
- Bachelor's degree preferred.
- Proficient w/ medical terminology. 
- Significant knowledge of Federal & State regulatory requirements & accreditation standards, e.g., JCAHO, Title XXII, NCQA, NPDB & certifying agencies. 
- Strong organization & communication skills, attention to details required.
- Ability to lead & facilitate processes through influence & collaboration.
- Demonstrated problem-solving skills & initiative. 
- Service oriented & the ability to work in a team environment required. 
- Demonstrated ability to review practitioner credentialing files for accuracy & completion.
- Additional Skills: Proficient w/ IBM PC, Word, Excel, Access.

Preferred Qualifications:
- Must be CPCS certified or obtain certification within one year.  
- Must be a team player and willing to learn. 
- Must be able to work in a fast pace high volume environment. 
- Must have excellent communication, critical thinking, decision making, and problem-solving skills. 
- Required support optimization teams in SCAL to include workflow, training and standardization teams. 

- Schedule may flex 2 hours before or after work and weekends to meet operational needs.
- May lead work unit team, workflow, training and onboarding efforts as required.  
- Maybe required to Telecommute as required by organizational or operational needs.
Primary Location: California,Pasadena,Walnut Center - Regional Offices Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee Job Level: Individual Contributor Job Category: Administration, Clerical and Support Services Department: Regional Credentialing Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

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