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Supervisor, Health & Welfare ( Benefits Supervisor)

Primary Location Pasadena, California Job Number 1110762 Date posted 09/26/2022
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Supervise the day to day operations for the Health & Welfare division within PHR Benefits. Provide high quality and cost-effective solutions to help identify and resolve issues of strategic importance.

Oversee the process, workflow and work product of Health & Welfare staff in the department. Lead, manage and develop team to support overall strategy, guidelines and procedures established for all areas within the Health & Welfare division. Lead the design, implementation and administration of system solutions to manage and track Health & Welfare programs. Provide support to the leadership team with a focus on creating efficient solutions to solve for the current state while being mindful of long term departmental objectives. Act as a liaison to project teams working through Health & Welfare initiatives while ensuring overall alignment of objectives and project milestones.

Essential Responsibilities:

  • Manage, oversee and provide direction to support staff with respect to daily operations, prioritization of duties specific to Health & Welfare plans, projects, operational standards and performance management.

  • Manage full range of implementation and day-to-day efficiencies for the Health & Welfare team.

  • Ensure alignment with key stakeholders and leadership, including the Benefits and Welfare Committees, to ensure PHR Benefits is in line with Health & Welfare initiatives.

  • Responsible for planning, developing, assessing and evaluating escalated issues for action and/or follow-up including overseeing the resolution recommendations.

  • Provide recommendations to leadership team for allocation of resources and temporary staffing.

  • Consult with both in-house and external attorneys as needed in ensuring all plans stay in compliance and go through the appropriate annual non-discrimination testing.

  • Work with auditors and submit appropriate test files to ensure proper filings and compliance as needed.

  • Demonstrate initiative in identifying alternative solutions to issues in projects and/or departmental processes. Provide recommendations to leadership team as needed to ensure successful completion of project milestones and departmental objectives.

  • Responsible for ensuring that business processes for functional components of Health & Welfare database are current and adhered to by staff.

  • Provide technical leadership to high visibility projects as needed for Permanente Human Resources leadership team and all areas of Health & Welfare.

Basic Qualifications:


  • Minimum five (5) years of experience working with Health & Welfare plans.

  • Minimum two (2) years of experience leading initiatives regarding Health & Welfare plans.

  • Education

  • Bachelor's degree required, OR four (4) years of experience in a directly related field.

  • High School Diploma or General Education Development (GED) required.

  • License, Certification, Registration

  • N/A

  • Additional Requirements:

  • Strong analytical skills, problem solving and critical thinking.

  • Strong Excel skills a plus.

  • Excellent verbal and written communication skills.

  • Preferred Qualifications:

  • Experience managing an individual and/or teams.

  • Working knowledge of Erisa Plans as well as exposure to fully and self-insured health plans.
  • Primary Location: California,Pasadena,Walnut Center - Regional Offices Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee Job Level: Manager with Direct Reports Department: Regional Offices - Pasadena - Rgnl Mg Admn-PMG Pension/ Bene - 0806 Pay Range: $92500 - $119680 Travel: No At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

    Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.