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Information Technology

Business Operations Analyst Lead

Location: Pleasanton, CA Job Number: 716655 Date posted: 07/13/2018
Description: Internal organizational position which gathers information on the operations of a business unit. Develops and implements reports and metrics based on the analysis of the business operations of a business unit, best practices and key business indicators.

Essential Functions:
  • Uses independent judgment to analyze a large business unit, usually consisting of multiple organizations to determine the business drivers and metrics.
  • Using independent judgment develops and implements across the organization, the analysis, reports and metrics which represent the business performance of a large organization consisting of multiple business units.
  • Leads other business operations analysts in the analysis and reporting of metrics and operational information.
  • Identifies, and using independent judgment, recommends process and operational improvements to increase productivity and efficiency.
  • Provides process definition (as-is and to-be), analysis and documentation.
  • Defines, tracks, monitors and reports on performance improvement measurements.
  • Select and apply appropriate quality and process improvement methodologies to measurably improve operational effectiveness and efficiency.

  • Basic Qualifications:
    Experience
  • Minimum eight (8) years of related experience.
    Education
  • Bachelor's degree in related field, OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.
    License, Certification, Registration
  • N/A

    Additional Requirements:
  • Thorough knowledge of policies, practices and systems.
  • Regularly contributes to the development of new concepts, techniques, and standards.
  • Considered functional expert in field within KP.
  • Frequently contributes to the development of new theories and methods.
  • Employs expertise as a generalist or specialist.

    Preferred Qualifications:
  • N/A
    Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building E 5820 Owens Dr. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri. Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Team Leader/Supervisor Job Category: Information Technology Department: Technology Risk Office Travel: Yes, 5 % of the Time
    Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
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