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The KP Digital experience is a people experience. The products and solutions we create impact Kaiser Permanente’s more than 12 million members and their families, all working toward total health. Our goal is simple — center on the everyday moments that matter for our members, care teams, brokers, and employees, and make them better with innovative digital products. KP Digital team members are agile and with sharp attention to detail, who apply creative, out-of-the-box thinking and active listening skills in collaboration with teammates and stakeholders like physicians, hospital leaders, health plan market leaders, and more. Join us for the opportunity to define what good looks like in digital health and make an impact along the way.

Success Profile

These are the traits of the most successful members of our digital team.

  • Adaptable
  • Collaborative
  • Open-minded
  • Positive
  • Problem-solver
  • Results-driven

More About Kaiser Permanente

Portfolio Management Principal

Primary Location Pleasanton, California Job Number 1057564 Date posted 08/05/2022
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Description:

Job Summary:



We, at KP Digital, are obsessed with shaping the future of healthcare. Relying on our product and experience-first mindset coupled with the right digital tools and platforms, we’re building a digital and product practice that is laser-focused on creating the best possible experience for our members, our employees, our clinicians and care teams, and our employers and brokers. From discovery to delivery, we value an end-to-end approach that is strategic, thoughtful, collaborative, creative, and human-centered.



KP Digital is responsible for the definition, design, development, and delivery of a multitude of cross-channel, integrated digital products in the consumer, clinical, and business-to-business domains. These products are categorized into Experience Groups, which contain a logical grouping of related, integrated user experiences and journeys. Each Experience Group has a set of specific, measurable Objectives and Key Results (OKRs) that the overall team is accountable to fulfill. 



The Portfolio Manager Principal’s role is about leadership, facilitating executive decision making tied to the strategy, vision, and the experiences KP Digital creates for our stakeholders. The key responsibilities include managing, maintaining and improving the performance of the portfolio, both operationally and financially, facilitating prioritization, resource allocation, and decision-making.  This involves working with Product teams to develop rolling four quarter product roadmaps that will deliver on Objectives and Key Results (OKRs) aligned with business strategies, evaluating in-year and expected future spend against completed and planned work and the budget, and implementing process improvement initiatives that help standardize on-going tracking and improve overall efficiency.





Essential Responsibilities:




  • Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.

  • Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.

  • Manages large-scale projects from planning to completion.

  • Develops, analyzes, and manages moderately complex project plans which include schedule, and resource forecast.

  • Manages and monitors project financials for large projects.

  • Monitors overall project performance (e.g., on time, on budget, within scope and with quality) against plan and makes adjustments as needed.

  • Manages project activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project.

  • Ensures adherence to established processes and policies (e.g. SDLC including domain standards, Kaiser standards).

  • Drives allocation of resources, establishes schedules, and task assignments to ensure proper project management practices are in place.

  • Manages the work of own project team and ensures alignment of team member skills and strengths with project demands.

  • Requests and manages internal and/ or external resources based on the alignment of team member skills and project demands.

  • Promotes project vision and objectives with project team.

  • Delivers individual performance feedback to team members.

  • Proactively monitors project risks by identifying risks and trigger events.

  • Monitors the compliance of project plans by ensuring team members follow policies and procedures.

  • Ensures the alignment, buy-in, and coordination of diverse project stakeholders by building rapport with internal customers, third party vendors, and senior management.

  • Identifies and works closely with key stakeholders.

  • Provides insight to key stakeholders and project sponsors by developing project goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for project delivery.

  • Communicates tough issues to stakeholders and keeps an independent opinion.

  • Assists with reviews of vendor performance levels and ensures service level agreements are met.

  • Assists with contract negotiations with service vendors and reviews project invoices submitted by vendor for accuracy.




Minimum Qualifications:

  • Bachelor's degree in Business Administration, Computer Science, CIS or related field and Minimum ten (10) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.



  • Preferred Qualifications:

  • Five (5) years experience working for a health care organization

  • Five (5) years experience working for an IT organization

  • Four (4) years experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions.

  • Five (5) years experience in workflow analysis, including the use of modeling software (e.g., Visio).

  • Five (5) years in a leadership role working with project or technical teams.

  • Five (5) years experience working on cross-functional project teams

  • Six (6) years experience in business case development and analysis

  • Four (4) years experience managing vendor relationships.

  • Four (4) years of work experience in a role requiring interaction with executive leadership (e.g., Vice President level and above)

  • Master's degree in Business Administration, Computer Science, CIS or related field

  • Certified Business Analyst Professional (CBAP) or other comparable business analyst or IT consulting certification
  • Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building A Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 04:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-IT-01|NUE|Non Union Employee Job Level: Individual Contributor Specialty: IT Consulting Department: KPIT ADMIN - KPD PROD MGMT - 9601 Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    Benefits

    Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.

    • Medical, Vision, & Dental

    • Retirement Plans

    • Education & Tuition

    • Career Growth & Development

    • Vacation, Holiday, & Sick Leave

    Our Culture

    As a new organization, KP Digital will reinvent how we approach digital challenges — from the products we create to the way we work to the talent we hire. As part of this new team, you must be as knowledgeable as you are curious, willing to try new things, even if it means failing fast. We foster a culture of learning but leave your path up to you. In every opportunity we see growth, and in this growth you could see limitless opportunities.

    What Our People Say

    Faizan J

    Data Science & Analytics

    Every day, I leverage technology to power digital transformation in health care and deliver meaningful and impactful experiences for our members. More importantly, I enjoy working with team members and leaders who are vested in your success at KP Digital!

    Hyun K

    Experience Designer

    I work with a highly collaborative and inclusive team of designers, researchers, product owners, and engineers. We’re committed to a design centric decision-making process and providing the best digital experiences we can.

    Chethana N

    Consumer Experience Engineering

    KP Digital employees are assured of career growth through a wide spectrum of ongoing training opportunities that include essential soft skills as well as upcoming new technologies.

    Shyam M

    Consumer Experience Engineering

    Working for KP Digital helped me realize my dream of impacting the community by applying a digital first mindset to the solutions we create. I am very fortunate to work with a high performing and passionate team committed to making things happen!

    Digital Leadership

    Companies need to work to adapt to crises instead of fighting against them, and they must use their digital strategy to innovate.

    Our Events

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