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The KP Digital experience is a people experience. The products and solutions we create impact Kaiser Permanente’s more than 12 million members and their families, all working toward total health. Our goal is simple — center on the everyday moments that matter for our members, care teams, brokers, and employees, and make them better with innovative digital products. KP Digital team members are agile and with sharp attention to detail, who apply creative, out-of-the-box thinking and active listening skills in collaboration with teammates and stakeholders like physicians, hospital leaders, health plan market leaders, and more. Join us for the opportunity to define what good looks like in digital health and make an impact along the way.

Success Profile

These are the traits of the most successful members of our digital team.

  • Adaptable
  • Collaborative
  • Open-minded
  • Positive
  • Problem-solver
  • Results-driven

More About Kaiser Permanente

Senior IT Consultant Digital Analytics

Location Pleasanton, California Job Number 1005340 Date posted 10/19/2021
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Description:
The role will perform research, complex statistical analyses, and wade through uncharted databases to quickly derive insights.  He/she will architect ETL pipelines and automate when necessary, and work on the most complex of analytical challenges, including building machine learning models.




In addition to the responsibilities listed below, this technical/functional leader position serves as an expert in collecting, analyzing, and reporting on digital data and placing gained insights within the context of other transactional, member, and market data; guiding and collaborating on the implementation of requirements with developers and/or database teams to ensure accurate data collection; developing learning agendas and measurement plans based on Objectives & Key Results and KPIs; and validating, transforming, and visualizing the business value of digital data through effective communication of insights to key decision makers across functional areas.


This position is also responsible for serving as a technical expert in creating and publishing reports focused on digital data insights, utilization, and trends; delivering insights across organizational levels and providing actionable recommendations based on results, benchmarks, patterns, and contextual elements; performing analyses using both basic (e.g., regression, time series, etc.) and advanced statistical methods (e.g., random forest, decision trees, propensity score matching), using business-centric tools (e.g., Excel, SAS, etc.), and the latest programing and software packages (e.g., Python, R, TensorFlow, etc.) to address business questions, issues, and opportunities; consulting on digital data and metrics with regional and business stakeholders; supporting internal and external partners with data digital feeds; creating and managing digital activity datasets and reporting databases; and supporting A/B and multivariate test plan initiatives.





Essential Responsibilities:



  • Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating  issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.

  • Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.

  • Develops requirements, or leads a team of IT consultants in the development of requirements for complex or specialized process or system solutions which may span multiple business domains by partnering with stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture).

  • Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across the enterprise.

  • Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of complex solution proposals.

  • Provides insight, guidance, and recommendations throughout  the evolution of applications, systems, and/or processes to a desired future state by maintaining and leveraging a comprehensive understanding of how current processes impact business operations across the enterprise.

  • Maps current state against future state processes.

  • Defines the impact of requirements on upstream and downstream solution components.

  • Provides insight and influence to senior management and business leaders on how to integrate requirements with current systems and business processes across the enterprise.

  • Reviews, evaluates, and prioritizes value gaps and opportunities for process enhancements or efficiencies.

  • Influences solution design by providing insight and consultation at design sessions with IT teams to help translate requirements into workable business solutions.

  • Recommends and advocates for additional data and/or services needed to address key business issues related to process or solutions design.

  • Participates in evaluating third-party vendors as directed.

  • Drives continuous process improvement by leading the development, implementation, and maintenance of standardized tools, templates, and processes across the enterprise.

  • Recommends and advocates for regional and national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.


Basic Qualifications:


 


Experience:



  • Minimum two (2) years data analysis, survey research, and/or applied research experience.

  • Minimum two (2) years digital data analytics experience.



Education:




  • Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum eight (8) years experience in IT consulting, business analysis, or a related field.  Additional equivalent work experience may be substituted for the degree requirement.



License, Certification, Registration:




  • N/A

     



Additional Requirements:



  • N/A



Preferred Qualifications:



  • Two (2) years artificial intelligence or machine learning experience.

  • Two (2) years experience with statistical software programs (e.g. Python, R, STATA).

  • Four (4) years experience working for a health care organization

  • Four (4) years experience working for an IT organization

  • Three (3) years experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions.

  • Four (4) years experience in workflow analysis, including the use of modeling software (e.g., Visio).

  • Four (4) years in a leadership role working with project or technical teams.

  • Three (3) years experience working on cross-functional project teams

  • Four (4) years experience in business case development and analysis.

  • Two (2) years experience managing vendor relationships.

  • Two (2) years of work experience in a role requiring interaction with executive leadership (e.g., Vice President level and above)

  • Five (5) years consulting experience in hospital operations.

  • Five (5) years consulting experience in clinical administration.

  • Five (5) years consulting experience in health plan administration.

  • Masters degree in Business Administration, Computer Science, CIS or related field.

  • Masters degree in Economics, Applied Mathematics, or Statistics.

  • Certified Business Analyst Professional (CBAP) or other comparable business analyst or IT consulting certification.


Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building A Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-IT-01|NUE|Non Union Employee Job Level: Individual Contributor Specialty: IT Consulting Department: KPIT ADMIN - KPD Strtgy Insights - 9601 Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

Perks & Benefits

Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.

  • Medical, Vision, & Dental

  • Retirement Plans

  • Education & Tuition

  • Career Growth & Development

  • Vacation, Holiday, & Sick Leave

Our Culture

As a new organization, KP Digital will reinvent how we approach digital challenges — from the products we create to the way we work to the talent we hire. As part of this new team, you must be as knowledgeable as you are curious, willing to try new things, even if it means failing fast. We foster a culture of learning but leave your path up to you. In every opportunity we see growth, and in this growth you could see limitless opportunities.

What Our People Say

Faizan J

Data Science & Analytics

Every day, I leverage technology to power digital transformation in health care and deliver meaningful and impactful experiences for our members. More importantly, I enjoy working with team members and leaders who are vested in your success at KP Digital!

Hyun K

Experience Designer

I work with a highly collaborative and inclusive team of designers, researchers, product owners, and engineers. We’re committed to a design centric decision-making process and providing the best digital experiences we can.

Chethana N

Consumer Experience Engineering

KP Digital employees are assured of career growth through a wide spectrum of ongoing training opportunities that include essential soft skills as well as upcoming new technologies.

Shyam M

Consumer Experience Engineering

Working for KP Digital helped me realize my dream of impacting the community by applying a digital first mindset to the solutions we create. I am very fortunate to work with a high performing and passionate team committed to making things happen!

Digital Leadership

Companies need to work to adapt to crises instead of fighting against them, and they must use their digital strategy to innovate.

Our Events

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